Senior Technical Editor — Quality Metrics & Training

Intuitive; Sunnyvale (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Intuitive in Sunnyvale, CA is seeking a skilled editorial professional to lead a comprehensive quality metrics program for our field service publications. You will combine editing expertise with strategic thinking to improve clarity, accuracy, and usability of hardware and software documentation used in guided, step-by-step workflows.

As an individual contributor, you will collaborate with technical writers, product teams, and stakeholders to establish baselines, drive content quality

Responsibilities

• Edit hardware and software technical documentation for clarity, accuracy, consistency, voice, tone, and usability.
• Edit in IXIA CMS collaborating with writers and SMEs through review workflows.
• Develop and own a quality metrics program with baselines and ROI measurement.
• Design scalable processes, guidelines, and checklists to maintain consistency.
• Lead training and coaching to improve writer capability and confidence.
• Configure and integrate content quality tools (Acrolinx, Congree, Grammarly) into workflows.

Job description

Intuitive in Sunnyvale, CA is seeking a skilled editorial professional to lead a comprehensive quality metrics program for our field service publications. You will combine editing expertise with strategic thinking to improve clarity, accuracy, and usability of hardware and software documentation used in guided, step-by-step workflows.

As an individual contributor, you will collaborate with technical writers, product teams, and stakeholders to establish baselines, drive content quality