Senior Technical Consultant

Mri; Solon (OH); On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Flexible working arrangements

Annual performance-related bonus

Me Days: extra annual leave

Job summary

MRI Software Australia is seeking a Senior Technical Consultant to lead the technical delivery of enterprise software implementations, integrations, and AI-enabled workflows within our Professional Services team. You will mentor consultants, engage with Solution Architects, Project Managers, and product teams to deliver scalable, value-driven solutions for customers.

You will drive automation opportunities, oversee architecture-aligned designs, and play a pivotal role in governance, estimation,

Qualifications

• 10+ years in software implementation or professional services.
• Proven experience leading technical teams and customer projects.
• Strong understanding of enterprise apps, SaaS, APIs, integrations, and data migration.
• Experience designing workflow automation and digital transformation.
• Experience with workflow/automation platforms listed.
• Data integration and analysis capabilities including SQL, ETL, XML/JSON, stored procedures, Excel.
• Experience with AI-powered solutions and enterprise AI use cases.
• Excellent stakeholder management and communication.
• Ability to balance hands-on delivery with leadership duties.

Responsibilities

• Lead the technical delivery of complex customer implementations and transformation projects.
• Provide technical leadership and mentorship to consultants and implementation teams.
• Design AI-enabled future-state workflows that improve efficiency, value and customer experience.
• Analyse customer business processes and recommend automation opportunities to improve efficiency and user experience.
• Conduct technical workshops and collaborate with customer stakeholders.
• Drive adoption of AI capabilities across the organisation, ensuring initiatives align with business priorities and deliver measurable value.
• Review solution designs to ensure quality, scalability, security, and alignment with architectural standards.
• Support project estimation, solution planning, and implementation governance.
• Act as a key connection between customer, delivery teams and product, communicating AI capabilities and best practices.

Skills

Technical leadership

Customer-facing

APIs & integrations

Data migration

Workflow automation

Power Platform

AI solutions

Stakeholder management

Mentoring

Tools

Power Automate

Nintex

Zapier

Workato

Smartsheet

UiPath

Job description

We are seeking an experienced Senior Technical Consultant to join our Professional Services team. In this customer-facing role, you will lead the technical delivery of enterprise software implementations, integrations, workflow automation, AI and solution deployments while mentoring consultants and driving technical excellence across projects.

You will work closely with customers, Solution Architects, Project Managers, Product teams, and Consultants to deliver scalable solutions that improve business outcomes, streamline processes, and maximise customer value.

Key Responsibilities

• Lead the technical delivery of complex customer implementations and transformation projects.
• Provide technical leadership and mentorship to consultants and implementation teams.
• Design AI-enabled future-state workflows that improve efficiency, value and customer experience.
• Analyse customer business processes and recommend automation opportunities to improve efficiency and user experience.
• Conduct technical workshops and collaborate directly with customer stakeholders.
• Drive adoption of AI capabilities across the organisation, ensuring initiatives align with business priorities and deliver measurable value
• Review solution designs to ensure quality, scalability, security, and alignment with architectural standards.
• Support project estimation, solution planning, and implementation governance.
• Act as a key connection between customer, delivery teams and product, clearly communicating AI capabilities, limitations and best practices.

About You

• 10+ years' experience in software implementation, technical consulting, or Professional Services.
• Proven experience leading technical teams and customer-facing projects.
• Strong understanding of enterprise applications, SaaS platforms, APIs, integrations, and data migration.
• Experience designing and implementing workflow automation, business process optimisation, and digital transformation solutions.
• Experience with workflow and automation platforms such as Power Automate, Nintex, Zapier, Workato, Smartsheet, UiPath, or similar technologies.
• Strong data integration and analysis capabilities including SQL, ETL processes, XML/JSON, stored procedures, reporting tools, and Microsoft Excel.
• Experience designing, implementing, or integrating AI-powered solutions, including prompt engineering, AI agents, copilots, workflow orchestration, and enterprise AI use cases
• Excellent stakeholder management, communication, and problem-solving skills.
• Ability to balance hands‑on technical delivery with leadership and mentoring responsibilities.

Desirable

• Experience with PropTech, ERP, CRM, HRIS, IWMS, or enterprise solutions.
• Microsoft Power Platform experience highly regarded.
• Azure, AWS, Agile, Scrum, PMP, or equivalent certifications.
• Experience working in a Professional Services or consulting environment.

BENEFITS:

• Flexible working arrangements
• Annual performance-related bonus
• 6x Flexi AnyDay: knock 2.5 hours off your day!
• Me Days: additional 3 days of annual leave for qualifying employees
• Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories!

About Us

From the day we opened our doors, MRI Software has built flexible, game‑changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!

Our people‑first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.

At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.

Amazing growth requires amazing employees. Are you up to the challenge?

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!