Senior Technical Consultant

att; Dallas (TX); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time Off

Parental Leave

Disability Benefits

Life Insurance

Wellness programs

Employee discounts

Job summary

AT&T in Dallas, Texas seeks a Senior Technical Consultant to join the sales support and consulting team. The role collaborates with Sales to provide technical expertise during calls, presentations, and demonstrations, and to design and implement optimized technology solutions supporting pre- and post-sales activities.

Applicants should have a BS/BA and 2+ years of related experience; certifications may be required in some areas.

Qualifications

• Bachelor’s degree (BS/BA) desired.
• 2+ years of related experience.
• Certification is required in some areas.

Responsibilities

• Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations.
• Design innovative technology solutions and oversee their implementation and integration.
• Analyze and resolve technical issues to ensure system functionality per specifications.
• Understand client requirements, deliver tailored systems solutions, and build mini-applications to demonstrate feasibility.
• Leverage product knowledge to optimize solutions and stay updated with trends and best practices.
• Train clients and internal teams; create detailed documentation; collaborate with development teams to enhance offerings.

Skills

Technical Sales Support

Solution Design

Implementation

Troubleshooting

Client Interaction

Consulting

Independent Work

Education

Bachelor's degree

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose: Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities.
Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:

• Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
• Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
• Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
• Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
• Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.

Job Contribution: An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams.

Supervisor: No

Education/Experience: Bachelor’s degree (BS/BA) desired. 2+ years of related experience. Certification is required in some areas.

Our Senior Technical Consultant jobs earn between $118,800.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40

Time Type: Regular

Location: Dallas, Texas

Salary Range: $118,800.00 - $178,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.