Senior Technical Consultant

AT&T; Dallas (TX); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts

Job summary

AT&T in Dallas, TX is seeking a Senior Technical Consultant to collaborate with the sales team, provide technical support, and design optimized solutions for customer deployments. This role emphasizes pre- and post-sales activities to align products with client objectives and drive successful integrations.

You will work with minimal supervision, train clients and teams, document processes, and contribute to continuous improvement by leveraging deep product knowledge and industry best practices.

Qualifications

• Bachelor’s degree (BS/BA) desired.
• 2+ years of related experience.
• Certification is required in some areas.

Responsibilities

• Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations.
• Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality.
• Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
• Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
• Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.

Skills

Technical Sales Support

Solution Design

Client Interaction

Independent Work

Education

Bachelor\'s degree (BS/BA)

2+ years related experience

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Overall Purpose

Collaborates with the sales team to provide technical support and consulting, ensuring successful product integration and implementation, while leveraging expertise to design optimized solutions and contribute to sales objectives through pre- and post-sales activities.

Key Roles and Responsibilities

Typical tasks may include, but are not limited to, the following:

• Technical Sales Support and Consulting: Collaborate with the sales team to provide technical expertise during sales calls, presentations, and product demonstrations, ensuring accurate representation and support of company products.
• Solution Design, Implementation, and Troubleshooting: Design innovative technology solutions, oversee their implementation and integration, analyze and resolve technical issues to ensure system functionality according to specifications.
• Client Interaction and Custom Solutions: Understand and analyze client requirements, deliver tailored systems/applications solutions, answer customer inquiries, and build mini-applications to demonstrate feasibility.
• Expertise and Continuous Improvement: Leverage in-depth knowledge of company products and industry expertise to optimize solutions, monitor performance, and stay updated with the latest trends and best practices.
• Independent Work and Additional Support: Work independently with minimal supervision, provide pre-sales and post-sales support, train clients and internal teams, create detailed documentation, and collaborate with development teams to enhance product offerings.

Job Contribution

An experienced professional with in-depth knowledge, applying organizational practices to resolve moderately difficult problems. Works with independent judgement on expansive projects with minimal supervision, implementing policy changes to improve functions. Actions impact efficiency costs, schedules and client relationships. Interacts primarily within the department and with General Managers and above across various teams.

Supervisor

No

Education/Experience

Bachelor’s degree (BS/BA) desired. 2+ years of related experience. Certification is required in some areas.

Our Senior Technical Consultant jobs earn between $118,800.00 - $178,200.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours

40

Time Type

Regular

Location

Dallas, Texas

Salary Range

$118,800.00 - $178,200.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.