Senior Technical Business Analyst – AI Search, Digital Experience

Jobtailor; Arizona; On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor is seeking an experienced Business Analyst and IT project manager to lead Global Sales & Marketing IT digital transformation initiatives. You will collaborate with business and IT teams, gather requirements, and develop plans for AI/ML-driven search technologies while ensuring on-time delivery within budget.

You will drive implementation with onshore and offshore teams, manage risks, and communicate status to stakeholders.

Qualifications

• 5+ years as a Business Analyst and IT project manager, preferably with enterprise search or AI/ML platforms.
• Experience with Agile methodologies and Jira/ServiceNow.
• Strong understanding of search technologies (Elastic, semantic search) and GenAI/LLMs.

Responsibilities

• Define, prepare, and execute projects and change programs with business and IT teams.
• Develop project plans and high-level functional designs and user flows.
• Gather and analyze business requirements and translate them into actionable tasks.
• Manage risks and mitigate obstacles to keep delivery on time and budget.
• Coordinate with onshore/offshore development teams and vendors as needed.
• Communicate project status to stakeholders and coordinate testing and release activities.
• Monitor KPIs for search effectiveness, user satisfaction, and lead generation.

Skills

Digital Transformation

Agile Methodologies

Search Technologies

User Experience (UX)

NLP / AI/ML Concepts

Requirements Gathering

Communication & Presentation

Cross-Functional Collaboration

Education

BS or MS in Project Management or CS

Tools

Jira

ServiceNow

Agile PM Tools

Job description

• Manage Global Sales & Marketing IT digital transformation projects using Scaled Agile, ensuring on-time and on-budget delivery
• Collaborate with business and IT teams to define, prepare, and execute projects and change programs
• Gather and analyze business requirements
• Understand business needs at strategic and operational levels
• Develop project plans and approaches with business teams
• Develop high-level functional designs, business workflows, and user flows
• Analyze solutions and recommend strategies considering automation, AI/ML, functionality, cost, technology, and value
• Mitigate risks and address project obstacles
• Drive implementation with onshore/offshore software development teams
• Communicate project status and identify or resolve issues with project teams, management, stakeholders, and business teams
• Conduct IT acceptance testing and coordinate user testing
• Coordinate project deployment with release management
• Source, negotiate with, and manage outside vendors as needed
• Collaborate with marketing to optimize content for search results and user engagement
• Monitor and report KPIs related to search effectiveness, user satisfaction, lead generation, and customer support efficiency

Requirements

• BS or MS degree in Project Management, Computer Science or related technical discipline
• 5+ years of experience as a Business Analyst and IT project management, preferably with enterprise search or AI/ML-driven platforms
• Strong understanding of search technologies such as Elastic, semantic search concepts, and AI/ML concepts including GenAI and LLMs
• Excellent communication and presentation skills
• Ability to work with a geographically dispersed, multi-cultural team
• Strong knowledge of software development fundamentals across requirements, analysis, design, prototyping, development, testing, and implementation
• Experience using Agile methodologies
• Familiarity with Agile project management tools such as Jira and ServiceNow
• Familiarity with UX design principles, particularly in sales and marketing applications
• Excellent analytical and problem-solving skills focused on enhancing digital user experiences
• Experience with NLP and machine learning concepts applied to search optimization preferred
• Knowledge of semiconductor industry terminology, products, and customer needs preferred
• Understanding of accessibility standards and their application to search interfaces preferred

Core Competencies

Demonstrates expertise in managing digital transformation projects within Global Sales and Marketing IT, utilizing Scaled Agile methodologies and strong analytical skills to enhance user experiences. Proficient in collaborating with cross-functional teams to deliver projects on time and within budget while leveraging AI/ML technologies and search optimization strategies.

Highest-signal resume keywords

• Digital Transformation Project Management
• Agile Methodologies
• Search Technologies (Elastic, AI/ML)
• Business Analysis
• User Experience (UX) Design Principles

ATS Optimization Keywords

Hard Skills

• Project Management
• Business Analysis
• Search Optimization
• AI/ML Concepts
• NLP
• Software Development Fundamentals
• Requirements Gathering
• Functional Design
• Risk Mitigation
• KPI Monitoring

Soft Skills

• Excellent Communication
• Analytical Problem-Solving
• Collaboration
• Presentation Skills
• Cultural Sensitivity

Certifications & Qualifications

• BS or MS Degree in Project Management or Computer Science

Industry Keywords

• Semiconductor Industry Terminology
• Accessibility Standards
• Digital User Experiences
• Change Management
• Vendor Management

Tools & Technologies

• Jira
• ServiceNow
• Agile Project Management Tools