Senior Technical Business Analyst

SkyCell AG; Town of Poland (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid Workplace

SkyWeek onboarding program

Generous annual leave

Job summary

SkyCell AG is seeking a Senior Technical Business Analyst to bridge business needs with technical solutions across Product, Engineering and QA. You will translate complex requirements into scalable, user‑centric designs, support releases, and tackle operational challenges within the global pharmaceutical supply chain.

You will analyze data, document integration approaches, and collaborate with Product Managers, UI/UX designers, and engineers to deliver impactful features.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
• Detail-oriented with a commitment to high quality and accuracy.
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams, etc.
• Experience in requirements engineering and business process modelling.
• Knowledge of Agile software development methodology.
• Ability to work collaboratively in a team environment and manage multiple priorities.

Responsibilities

• Document business requirements using technical artifacts (process flows, entity diagrams, etc).
• Own Epics and User Stories throughout the delivery lifecycle.
• Align solutions with Product Managers and UI/UX designers.
• Assess and compare different solutions to meet business requirements.
• Collaborate with engineers and QA in defining solutions, requirements and testing scenarios.
• Capture non-functional requirements (scalability, performance, security).
• Validate assumptions via data analysis with stakeholders and tech teams.
• Translate complex business needs into technical specifications and solutions.
• Specify and document integration solutions for interoperability.
• Analyze datasets to extract insights for data-driven decisions.
• Contribute to testing strategies for automation and non-functional requirements.
• Use SQL for basic reporting (aggregations, calculations, summaries).
• Prepare Release Notes and post-release handover to Service Desk.
• Assist Sales and Product teams with RFPs, demos, and POCs.
• Support investigating production issues with 3rd-level Service Desk.

Skills

Requirements engineering

Business process modelling

UML/DFD/ERD modelling

Agile methodologies

Data analysis

Cross-functional collaboration

SQL reporting basics

Translate requirements to specs

Education

Bachelor’s degree in Computer Science/IT or equivalent

Tools

UML & diagraming tools

Job description

As a Senior Technical Business Analyst at SkyCell, you'll play a key role in bridging business needs with technical solutions. Working closely with Product Managers, Engineers, QA, and stakeholders across the business, you will translate complex requirements into scalable, user‑centric solutions that drive our products forward. From shaping new features and analysing data to supporting releases and solving operational challenges, you will help deliver technology that has a real impact on the global pharmaceutical supply chain.

What You'll Do

• Use technical artifacts to document business requirements (process flows, entity diagrams, etc)
• Own Epics and User Stories throughout the delivery lifecycle
• Align solutions, designs, and specifications with Product Managers and UI/UX designers
• Assess and compare different solutions to address business requirements
• Collaborate with engineers and QAs in defining solutions, requirements and testing scenarios
• Capture non‑functional requirements (e.g., scalability, performance, security)
• Validate assumptions via data analysis with stakeholders and tech teams
• Translate complex business needs into technical specifications and solutions
• Specify and document integration solutions to ensure system interoperability
• Analyse complex datasets to extract insights and enable data‑driven decisions
• Contribute to testing strategies for automation and non‑functional requirements
• Use SQL for basic reporting (aggregations, calculations, summaries)
• Prepare Release Notes and follow up on post‑release tasks, including handover to Service Desk
• Assist Sales and Product teams with RFPs, demos, and POCs
• Support investigating production issues and provide input to Service Desk (3rd‑level support)

What You'll Bring

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
• Detail‑oriented with a commitment to high quality and accuracy
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams, etc.
• Experience in requirements engineering and business process modelling
• Knowledge of Agile software development methodology
• Ability to work collaboratively in a team environment and manage multiple priorities

What’s In It For You

Flexibility & Balance: Flexible working hours and work‑life balance allow you to tailor work to fit your life.

Recognition & Growth: Opportunities for career advancement in a company that values your contributions.

Hybrid Workplace: Modern workspaces (in Zurich, Zug and Hyderabad as well as our Skyhub in Basel) and a remote‑friendly culture to inspire collaboration amongst a globally diverse team.

Company‑wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program.

Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave.

Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind.

SkyCell AG is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, gender identity, age, disability, or any other legally protected characteristic.

For this position, if you are not located in, or able to relocate (without sponsorship) to one of the advertised locations, your application cannot be considered.