Senior Technical BA: Growth, Risk & Digital Transformation

Citi; United States; On-site; USD 115,000 - 172,000; Full time

Job summary

Citi is seeking a Senior Technical Business Analyst to drive technology delivery across Acquisitions, Marketing, and Risk portfolios for the U.S. Consumer Credit Cards business.

You will translate business needs into concrete requirements, collaborate with Product, Tech, Risk, and Data teams, and ensure compliant, scalable delivery across SDLC. The role demands strong analytical, leadership, and stakeholder management skills, plus experience with data integration, APIs, cloud tech, and modern

Qualifications

• 6+ years of experience in Application Development, Systems Analysis, Technical Business Analysis, Product Delivery, or related technology disciplines.
• Proven experience delivering complex enterprise technology solutions from requirements definition through implementation.
• Strong technical foundation with the ability to understand application architectures, APIs, databases, integrations, cloud technologies.
• Extensive experience gathering, documenting, validating, and managing business, technical, process, and data requirements.
• Experience leading cross-functional initiatives involving multiple stakeholders, systems, and delivery teams.
• Ability to manage ambiguity, prioritize competing demands, and deliver results in a fast-paced environment.
• Excellent communication, facilitation, presentation, and stakeholder management capabilities.
• Experience with Agile, Scrum, SAFe, Waterfall, or hybrid delivery methodologies.
• Preferred: experience supporting Consumer Banking, Credit Cards, Acquisitions, Marketing, Underwriting, Credit Risk, or Customer Lifecycle Management.

Responsibilities

• Partner with business leaders, product owners, technology teams, architects, and stakeholders to align technology investments with strategic priorities.
• Translate strategic business goals into actionable roadmaps, requirements, and implementation plans.
• Act as a trusted advisor to business and technology leadership by providing insights, recommendations, and solution alternatives balancing value, risk, cost, and feasibility.
• Lead discovery, analysis, documentation, and validation of complex requirements across business, functional, technical, and data domains.
• Facilitate workshops and interviews to identify needs and define future-state capabilities.
• Develop BRDs, FRDs, user stories, data mappings, use cases, and integration specifications with clear traceability.
• Guide end-to-end system analysis across applications, databases, interfaces, APIs, and data flows.

Skills

Technical Business Analysis

Stakeholder management

Agile delivery

Data integration

API integrations

Cloud technologies

Systems analysis

SDLC leadership

Education

Bachelor’s degree

Master’s degree preferred

Tools

Jira

Confluence

SQL

Visio

Azure DevOps

Tableau

Power BI

Job description

Citi is seeking a Senior Technical Business Analyst to drive technology delivery across Acquisitions, Marketing, and Risk portfolios for the U.S. Consumer Credit Cards business.

You will translate business needs into concrete requirements, collaborate with Product, Tech, Risk, and Data teams, and ensure compliant, scalable delivery across SDLC. The role demands strong analytical, leadership, and stakeholder management skills, plus experience with data integration, APIs, cloud tech, and modern