Senior Technical Assistance & Program Improvement Lead

BLH Technologies; Maryland; On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Professional development

Collaborative environment

Job summary

BLH Technologies is seeking an experienced Senior Technical Assistance & Program Improvement Manager to support HHS/ACF. Lead actions to strengthen performance, improve outcomes, and build capacity across state and Tribal programs, with a focus on continuous improvement in program administration.

You will transform findings into actionable TA strategies, develop training resources, reference materials, and peer-learning opportunities while coordinating experts and ensuring contract success

Qualifications

• Master's degree in Public Administration, Public Policy, Public Health, Human Services, Social Work, Education, or related field.
• Minimum 10 years of experience providing technical assistance, capacity building, organizational development, or federal grant support.
• Experience supporting federal or state human services programs.
• Experience designing and delivering adult learning and technical assistance initiatives.
• Strong facilitation, project management, analytical, and communication skills.
• Ability to travel nationwide 20–30% and obtain a U.S. Government Public Trust clearance.

Responsibilities

• Lead planning, design, and delivery of technical assistance for federal human services programs.
• Collaborate with compliance teams to identify TA priorities from monitoring findings.
• Develop improvement plans and capacity-building approaches for grantees.
• Design and facilitate in-person and virtual training, workshops, and communities of practice.
• Create guidance documents, toolkits, webinars, and other TA products.
• Coordinate subject matter experts and external consultants.
• Analyze program trends and recommend strategies to improve performance and service delivery.
• Build relationships with federal clients, grantees, and stakeholders to ensure contract success.
• Perform other duties to support contract objectives.

Skills

Leadership

Compliance

Program improvement

Training facilitation

Project management

Analytical skills

Communication skills

Education

Master's degree

Job description

BLH Technologies is seeking an experienced Senior Technical Assistance & Program Improvement Manager to support HHS/ACF. Lead actions to strengthen performance, improve outcomes, and build capacity across state and Tribal programs, with a focus on continuous improvement in program administration.

You will transform findings into actionable TA strategies, develop training resources, reference materials, and peer-learning opportunities while coordinating experts and ensuring contract success