Senior Technical Assistance & Program Improvement Leader

BLH Technologies, Inc; Rockville (MD); On-site; USD 120,000 - 180,000; Full time

Job summary

BLH Technologies, Inc. seeks an experienced Senior Technical Assistance & Program Improvement Manager to lead design, delivery, and expansion of technical assistance for federal human services programs from its Rockville, MD base.

The role partners with the Senior Program Integrity & Compliance Manager to translate monitoring findings into actionable TA strategies, training resources, and improvement initiatives, ensuring strong contract performance and stakeholder collaboration nationwide.

Qualifications

• Master's degree required.
• Minimum 10 years of progressively responsible experience in technical assistance, capacity building, organizational development, training, program improvement, or federal grant support.
• Experience supporting federal or state human services programs.
• Demonstrated experience designing and delivering adult learning and TA initiatives.
• Strong facilitation, project management, analytical, and communication skills.
• Ability to travel approximately 20-30% nationwide and obtain a U.S. Government Public Trust.

Responsibilities

• Lead the planning, design, and delivery of technical assistance and organizational improvement initiatives for federal human services programs.
• Collaborate with compliance review teams to identify TA priorities based on monitoring findings and program needs.
• Develop individualized improvement plans, corrective action strategies, and capacity-building approaches for grantees.
• Design and facilitate in-person and virtual training, workshops, peer learning events, and communities of practice.
• Develop guidance documents, toolkits, implementation resources, webinars, and other TA products.
• Coordinate subject matter experts and external consultants supporting TA activities.
• Analyze program trends and recommend strategies that improve organizational performance, compliance, and service delivery.
• Build collaborative relationships with federal clients, grantees, and stakeholders while ensuring successful contract performance.
• Perform other duties as assigned to support contract objectives.

Skills

Leadership

Project management

Analytical

Facilitation

Adult learning design

Communication

Travel willingness

Education

Master's degree in Public Administration / Public Policy / Public Health / Human Services / Social Work / Education / Organizational Development / Business Administration

Job description

BLH Technologies, Inc. seeks an experienced Senior Technical Assistance & Program Improvement Manager to lead design, delivery, and expansion of technical assistance for federal human services programs from its Rockville, MD base.

The role partners with the Senior Program Integrity & Compliance Manager to translate monitoring findings into actionable TA strategies, training resources, and improvement initiatives, ensuring strong contract performance and stakeholder collaboration nationwide.