Senior Technical Account Lead - Client Engineer Mentor

Adams Brown, LLC

Hutchinson (KS)

On-site

USD 95,000 - 140,000

Full time

4 days ago

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Job summary

Adams Brown Technology Specialists, LLC. is seeking a Technical Account Manager in the Kansas area to drive the technical success of client groups. The role leads Client Engineers, manages escalations, and ensures environments are secure, reliable, and aligned with standards.

The TAM will coordinate projects, mentor engineers, and own delivery of complex initiatives for larger clients, balancing multiple priorities in a dynamic service environment.

Qualifications

Broad experience with servers, networking, Microsoft 365, cloud, security, and IT infrastructure.
Able to troubleshoot complex problems without performing every task.
Strong project leadership and multiple priorities management.
Excellent communication with engineers, clients, vendors, and leadership.
Values standards and documentation; coaches others.

Responsibilities

Provide technical leadership and coordinate escalations.
Own and deliver projects within assigned client group.
Define requirements, scope, and implementation plans.
Coordinate resources and schedules with clients and vendors.
Ensure documentation and handoff are completed after implementations.
Improve client environments for security, reliability, and standardization.

Skills

Technical leadership

Client engineering

Escalations management

Microsoft 365

Networking

Servers

Cloud infrastructure

Security

Project leadership

Communication

Documentation

Mentoring

Job description

The TAM will coordinate projects, mentor engineers, and own delivery of complex initiatives for larger clients, balancing multiple priorities in a dynamic service environment.

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