Senior Tech Program Manager

Amazon; Seattle (WA); On-site; USD 164,000 - 221,000; Full time

Job summary

Amazon Ads seeks a Senior Technical Program Manager to drive cross-functional programs across Worldwide Advertising, focusing on AI core infrastructure.

You will partner with engineering, product, and science to shape priorities, manage stakeholders, and ensure on-time delivery of high-visibility initiatives. This role is based in New York with competitive compensation and comprehensive benefits.

Qualifications

• 5+ years in technical product or program management.
• 3+ years of software development experience
• PM experience with software engineering teams
• Experience coordinating cross-functional releases
• Experience with system-level design and roadmaps
• Ability to define product/technical roadmaps
• PM disciplines including scope, schedule, budget, risk
• Experience defining KPIs/SLA for large businesses

Responsibilities

• Manage lifecycle of complex cross-functional programs with high impact.
• Collaborate with stakeholders to define requirements and deliver features.
• Create high-level designs and architectural diagrams with scalable architectures.
• Monitor metrics, anticipate blockers, manage escalations, mitigate risks.
• Lead technical reviews and align business and technology decisions long-term.

Skills

Technical program management

Cross-functional collaboration

Software development

Stakeholder management

Architectural design

Roadmap planning

Job description

Description

Advertisers spend tens of billions of dollars annually leveraging Amazon Advertising to grow their businesses. We support advertisers by building industry-standard advertiser controls (demand) with an open data plane serving an ever-growing number of ad serving channels (supply). Our services support all Sponsored Ads programs and all Display Ad programs—you can think of our team as the brain and nervous system of all advertisements within Amazon. As advertisers and advertising tools rapidly adopt AI agents to plan, optimize, and achieve marketing goals, Amazon Ads is building multiple agentic applications to lead this transformation. Our services are building common infrastructure such as MCP tools and real-time data services to accelerate agent development. The Ads AI Core Infra (ACI) team develops essential services that underpin all advertising programs such as Sponsored Products, Sponsored Brands, and Sponsored Display. We build core services for Service Availability, Advertiser Registration and Access Management, Ad Catalog Service, Data Ingestion/Publishing, and Analytics.

Do you want to drive high-impact programs that improve the resilience of advertising systems across multiple VP organizations? We're looking for Senior Technical Program Manager who will collaborate with teams across Worldwide Advertising to solve critical business problems, navigate ambiguity, and manage stakeholder expectations. In this role, you will leverage your exceptional program management skills and technical depth to deliver high visibility initiatives for our Ads AI Core Infrastructure team. As a senior technical program owner, you will be accountable for the overall strategy and driving teams to deliver results. You'll partner with engineering teams to determine priorities, manage diverse requests from worldwide teams, and balance business needs against technical constraints. Your ability to anticipate bottlenecks, provide escalation management, and coordinate large, multi-functional projects on time will be crucial to our success.

Key job responsibilities

• Manage the lifecycle of complex cross-functional programs with considerable impact, driving crisp execution based on customer impact and business opportunity
• Collaborate with business stakeholders to define requirements and deliver complex features while serving as a technical liaison between business stakeholders and internal product, science, and engineering teams
• Create high-level designs and architectural diagrams for implementing technical solutions, partnering with engineers to ensure architectures scale to match the business case
• Monitor metrics and program health, anticipate and clear blockers, manage escalations, and proactively identify and mitigate risks before they become roadblocks
• Lead technical team reviews, build consensus around a vision, and provide context for business and technology choices with a long-term perspective

Basic Qualifications

• 5+ years of technical product or program management experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience building and evaluating system-level technical design
• Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually

Company - Amazon.com Services LLC

Job ID: A3184163