Senior Technical Program Manager, Discovery Tech, US Prime & Marketing Technology

Amazon; New York (NY); On-site; USD 164,000 - 221,000; Full time

Benefits offered by this job

Health insurance

RSUs

Parental leave

401(k) matching

Job summary

Amazon seeks a Senior Technical Program Manager to drive end-to-end programs across Amazon Registries and Marketing AI, delivering AI-enabled product experiences and scalable processes.

You will coordinate across engineering, product, applied science, and marketing teams to execute complex initiatives, manage risks, and report progress to senior leadership. The role requires strong collaboration, leadership, and strategic thinking in a fast-paced, matrixed environment.

Qualifications

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross functional teams, building processes and coordinating release schedules.

Responsibilities

• Drive end-to-end program execution across Registries and Marketing AI, managing dependencies, timelines, risks, and stakeholder communication.
• Identify and act on opportunities to bring AI and generative AI capabilities into the Registries product experience (personalized recommendations, automated merchandising, AI-driven discovery).
• Coordinate across engineering, product, applied science, and marketing teams to deliver complex, multi-team programs on time and at quality.
• Build and maintain program mechanisms: roadmap tracking, status reporting, escalation paths, and review cadences for senior leadership.
• Connect the dots between teams and charters: surface shared learnings, reusable patterns, and integration opportunities that accelerate both programs.
• Drive AI applications within Registries, partnering with the broader Marketing AI for Me initiative to apply playbooks, SOPs, and pilot frameworks.
• Manage technical trade-offs and sequencing decisions in partnership with engineering leads; understand system architecture well enough to ask the right questions and unblock teams.
• Communicate program status, risks, and decisions clearly to senior leadership through written narratives and verbal updates.
• Build trust across multiple teams and organizations; influence without authority to keep programs moving in a matrixed environment.

Skills

Technical program mgmt

Cross-functional coordination

Engineering collaboration

Stakeholder communication

AI in product experience

Job description

Description

This role sits at the intersection of two high-impact charters: Amazon Registries, the #1 wedding and baby registry in the U.S. serving millions of customers, and Marketing AI transforming how thousands of marketers work through AI-native workflows. We are looking for a Senior Technical Program Manager who can operate across both, driving execution on complex cross-functional programs while connecting the dots between them, specifically bringing AI capabilities into the Registries customer experience and marketing operations.

This role sits at the intersection of two high-impact charters: Amazon Registries, the #1 wedding and baby registry in the U.S. serving millions of customers, and Marketing AI transforming how thousands of marketers work through AI-native workflows. We are looking for a Senior Technical Program Manager who can operate across both, driving execution on complex cross-functional programs while connecting the dots between them, specifically bringing AI capabilities into the Registries customer experience and marketing operations.

Key job responsibilities

• Drive end-to-end program execution across Registries and Marketing AI, managing dependencies, timelines, risks, and stakeholder communication
• Identify and act on opportunities to bring AI and generative AI capabilities into the Registries product experience (personalized recommendations, automated merchandising, AI-driven discovery)
• Coordinate across engineering, product, applied science, and marketing teams to deliver complex, multi-team programs on time and at quality
• Build and maintain program mechanisms: roadmap tracking, status reporting, escalation paths, and review cadences for senior leadership
• Connect the dots between teams and charters: surface shared learnings, reusable patterns, and integration opportunities that accelerate both programs
• Drive AI applications within Registries, partnering with the broader Marketing AI for Me initiative to apply playbooks, SOPs, and pilot frameworks
• Manage technical trade-offs and sequencing decisions in partnership with engineering leads; understand system architecture well enough to ask the right questions and unblock teams
• Communicate program status, risks, and decisions clearly to senior leadership through written narratives and verbal updates
• Build trust across multiple teams and organizations; influence without authority to keep programs moving in a matrixed environment

About The Team

The Discovery Tech team helps customers discover and engage with new, popular, and relevant products across Amazon worldwide, combining technology, science, and creativity to build customer-facing features and tools for marketers. Within Discovery Tech, Amazon Registries is the #1 wedding and baby registry in the U.S., a high-traffic product used by millions every year. Our Marketing AI for Me initiative is transforming how thousands of marketers work through AI-native workflows. This TPM role bridges both, driving execution across Registries and Marketing AI while bringing generative AI capabilities into the registry experience.

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 3+ years of software development experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NY, New York - 163,600.00 - 221,300.00 USD annually

USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10488701