Senior Tech Business Analyst — Strategy & Global Projects

United Airlines; Chicago (IL); On-site; USD 102,000 - 133,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

Parental leave

Employee assistance program

Commuter benefits

Paid holidays

Paid time off

401(k)

Flight privileges

Job summary

United Airlines is seeking a skilled IT business analyst to join its Digital Technology team. You will consult with internal and external customers, translate business requirements into technical designs, and shape solutions across multiple projects.

Ideal candidates have a Bachelor's degree, 4+ years of experience in IT or business roles, and strong communication, teamwork, and problem-solving skills. A track record of delivering on commitments and maintaining reliability is essential.

Qualifications

• Bachelor's degree in Computer Science, Business or relevant field.
• 4+ years IT and/or business experience or equivalent.
• Strong communication skills, written and verbal.
• Integrity and trust; honest, transparent, reliable.
• Teamwork and collaboration across teams.
• Technical expertise and keeping up-to-date on developments.
• Must be legally authorized to work in the United States without sponsorship.
• Interview required to meet qualification.
• Reliability and punctual attendance.

Responsibilities

• Consult internal and external customers.
• Analyze customer processes and requirements.
• Prepare project documentation per UAL IDF standards.
• Assist in business process redesign as needed.
• Maintain communication with customer and team members.

Skills

Communication Skills

Integrity and Trust

Teamwork

Technical Expertise

Legal work authorization (US)

Education

Bachelor's degree in Computer Science, Business or relevant field

Master's degree (preferred)

Job description

United Airlines is seeking a skilled IT business analyst to join its Digital Technology team. You will consult with internal and external customers, translate business requirements into technical designs, and shape solutions across multiple projects.

Ideal candidates have a Bachelor's degree, 4+ years of experience in IT or business roles, and strong communication, teamwork, and problem-solving skills. A track record of delivering on commitments and maintaining reliability is essential.