Senior Tax Advisor (CPA/EA) — Remote

Intuit, Inc.; Lancaster (OH); Remote; USD 34,000 - 43,000; Part time

Job summary

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, prepare returns, and explain complex tax terms to customers.

The role emphasizes empowering customers to complete their taxes with confidence, using state-of-the-art virtual tools and resources. Strong communication and knowledge of tax laws are essential.

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax prep experience.
• 2+ years of federal/state 1040 prep for 30+ clients per season.
• Must have or obtain state licenses/permits; PTIN required.

Responsibilities

• This is a virtual, customer-facing role using video software to interact with customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Explain tax/technical terms in everyday language; document interactions and comply with policies.
• Work toward KPIs and participate in pilots or validations; complete required training.

Skills

Tax preparation expertise

Customer service

Video/remote interviewing

Bilingual English/Spanish

Education

CPA/EA/Practicing Attorney credential

Tools

TurboTax

Job description

Intuit, Inc. is seeking a highly motivated tax professional to assist TurboTax customers remotely. You will provide expert tax guidance, prepare returns, and explain complex tax terms to customers.

The role emphasizes empowering customers to complete their taxes with confidence, using state-of-the-art virtual tools and resources. Strong communication and knowledge of tax laws are essential.