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Internal Revenue Service in Washington, DC is seeking a Taxpayer Services professional to support the Customer Assistance, Relationship and Education programs and related media and publications work. You will engage with taxpayers and stakeholders to provide accurate information and guidance, aligning communications with agency policies and public-facing materials.
This role offers training to grow in duties such as tax taxpayer correspondence services, and provides opportunities to contribute
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.