Lead Tax Examining Technician

Internal Revenue Service; Memphis (TN); On-site; USD 52,000 - 68,000; Full time

Job summary

Internal Revenue Service in Memphis seeks a GS-06 level candidate to apply tax examination workload procedures and provide authoritative guidance to staff.

Candidates should have experience coordinating workflow, monitoring production, and resolving operational problems, as well as assisting the supervisor with day-to-day operations and acting supervisory duties when needed.

Qualifications

• Applying tax examination workload procedures and technical duties to review and resolve taxpayer account issues.
• Utilizing organizational terminology, quality assurance principles, and reporting data to coordinate workflow, monitor production, and resolve operational problems.
• Applying administrative policies, procedures, and support functions to assist the supervisor in managing day-to-day operations, support performance monitoring.
• Managing the end-to-end workflow within the function processes and systems to evaluate employee performance and skill levels, assign work appropriately.

Job description

WHAT IS THE TAXPAYER SERVICES DIVISION?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part‑time work is considered on a prorated basis.

To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS

To qualify for this position, you must meet the qualification requirements outlined below:

SPECIALIZED EXPERIENCE GS-06

To be eligible for this position, you must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes:

• Applying tax examination workload procedures and technical duties to review and resolve taxpayer account issues. Providing authoritative guidance to employees, including assistance with complex or unusual cases to ensure compliance and to identify, correct, and prevent errors in completed work.
• Utilizing organizational terminology, quality assurance principles, and reporting data to coordinate workflow, monitor production, and resolve operational problems, including identifying trends, errors, and workflow issues and ensuring adherence to established procedures.
• Applying administrative policies, procedures, and support functions to assist the supervisor in managing day-to-day operations, support performance monitoring, and performing in an acting supervisory capacity when necessary.
• Managing the end-to-end workflow within the function processes and systems to evaluate employee performance and skill levels, assign work appropriately, and maintain balanced workloads.

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non‑temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".
• TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards.