Senior Tax Advisor — Remote (CPA/EA/Attorney)

Intuit, Inc.; Erie (Erie County); Remote; USD 32,000 - 52,000; Part time

Job summary

Intuit, Inc. is hiring for a remote, customer-facing tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms. The role emphasizes delivering high-quality interactions, leveraging government resources, and adhering to company procedures.

The position supports training and development, with a focus on compliance and product knowledge. You will work in a fast-paced, video-enabled environment, serving clients throughout the United States and

Qualifications

• Active unrestricted credential (CPA/EA/Practicing Attorney) with strong tax preparation experience.
• 2+ years preparing federal and state 1040 returns for at least 30 clients per season.
• Must possess or obtain related State licenses, permits or bonds and PTIN.
• Willing to work a minimum of 20 hours per week.
• Dedicated hardwired internet connection meeting Intuit security criteria.
• Bilingual English/Spanish a plus.

Responsibilities

• Provide tax guidance, full service return preparation and signature.
• Handle product/software inquiries and tax calculations.
• Document customer interactions and maintain KPI metrics.
• Interact with customers via video communications software.
• Use government websites and resources to deliver accurate answers.
• Participate in training, pilots, and experience validations.

Skills

EA

CPA

Practicing Attorney

Customer service

Verbal communication

Written communication

Education

Active professional license (CPA/EA/Attorney)

PTIN holder

State licenses or permits

Tools

TurboTax software

Commercial tax software

Job description

Intuit, Inc. is hiring for a remote, customer-facing tax professional to assist TurboTax customers with expert guidance, tax preparation, and explanations of tax terms. The role emphasizes delivering high-quality interactions, leveraging government resources, and adhering to company procedures.

The position supports training and development, with a focus on compliance and product knowledge. You will work in a fast-paced, video-enabled environment, serving clients throughout the United States and