Senior Tax Advisor (CPA/EA/Attorney) — Remote

Intuit, Inc.; Meridian (ID); Remote; USD 33,000 - 45,000; Full time

Job summary

Intuit, Inc. seeks a qualified tax professional to guide TurboTax customers through tax preparation and explanations of tax terms. You will interact via video, provide expert advice, and perform full-service returns where needed.

This role emphasizes accurate guidance, customer empathy, and clear communication in a fast-paced, compliance-driven environment. Ideal candidates hold an active CPA/EA or practicing attorney credential, with experience preparing federal and state returns.

Qualifications

• Active unrestricted credential: CPA/EA or Practicing Attorney with tax prep experience.
• Experience preparing federal and state individual 1040 returns for many clients per season.
• Ability to obtain state licenses/certificates as required.
• Active PTIN and willingness to work at least 20 hours/week.
• Proficiency with Circular 230 and general tech literacy.
• Excellent verbal and written communication; strong problem solving.

Responsibilities

• Provide tax guidance and full-service return preparation via video.
• Assist TurboTax customers with tax calculations and product questions.
• Document interactions and meet KPI targets.
• Participate in training and compliance programs as required.
• Utilize government resources and team expertise to give accurate answers.

Skills

Active credential (CPA/EA/Attorney)

Tax preparation knowledge

Excellent communication

Customer service

Video/remote interaction

Bilingual English/Spanish (a plus)

Tools

Tax software (commercial)

Video conferencing tools (Smartlook)

Job description

Intuit, Inc. seeks a qualified tax professional to guide TurboTax customers through tax preparation and explanations of tax terms. You will interact via video, provide expert advice, and perform full-service returns where needed.

This role emphasizes accurate guidance, customer empathy, and clear communication in a fast-paced, compliance-driven environment. Ideal candidates hold an active CPA/EA or practicing attorney credential, with experience preparing federal and state returns.