Senior Tax Advisor — Remote (CPA/EA/Attorney)

Intuit, Inc.; Johnstown (Cambria County); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Cash bonus

Equity rewards

Benefits

Job summary

Intuit, Inc. seeks a highly motivated tax professional with an active unrestricted credential to help customers complete their taxes using TurboTax products.

This is a virtual, customer-facing role delivering expert guidance, tax preparation, and explanations of tax terms to empower customers to prepare their taxes confidently. You will interact via video, handle tax advice, full service returns, product inquiries, and KPI-driven goals.

Qualifications

• Must possess active unrestricted credential: CPA, EA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of federal/state tax return preparation for 30+ clients per season.
• Active State licenses/certificates or ability to obtain.
• PTIN required.
• Minimum 20 hours per week.
• Knowledge of Circular 230.
• Proficient with technology and software.
• Strong customer service in video/audio.
• Excellent written/spoken communication.
• Ability to work in fast-paced environment with minimal supervision.
• Willing to obtain hardwired internet meeting security criteria.
• Bilingual English/Spanish a plus.
• Must reside in the United States.

Responsibilities

• Interact with customers virtually using video communications to provide tax advice and guidance.
• Support full service tax return preparation and signature process.
• Answer product/software inquiries and perform tax calculations.
• Document customer interactions and comply with procedures.
• Meet KPI metrics and participate in pilots and trainings.

Skills

Communication skills

Tax knowledge

Video interactions

Education

CPA

EA

Practicing Attorney

Tools

Smartlook

Job description

Intuit, Inc. seeks a highly motivated tax professional with an active unrestricted credential to help customers complete their taxes using TurboTax products.

This is a virtual, customer-facing role delivering expert guidance, tax preparation, and explanations of tax terms to empower customers to prepare their taxes confidently. You will interact via video, handle tax advice, full service returns, product inquiries, and KPI-driven goals.