Senior Tax Advisor (CPA/EA) - Virtual Tax Support

Intuit, Inc.

Erie (Erie County)

Remote

USD 34,000 - 51,000

Part time

6 hours ago
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Job summary

Intuit, Inc. is hiring for a virtual Tax Expert to assist TurboTax customers with completing their returns. You will provide expert guidance, perform tax calculations, and explain tax terms via video interactions to empower customers.

Applicants must hold an active unrestricted CPA/EA/Practicing Attorney credential, have 2+ years of federal/state 1040 prep for 30+ clients per season, and reside in the United States. A minimum of 20 hours per week is required.

Qualifications

  • Must possess active unrestricted credential: CPA/EA or Practicing Attorney with strong tax preparation experience.
  • 2+ years of recent experience preparing federal and state 1040 returns for at least 30 clients per season using commercial tax software.
  • Must possess or be able to obtain related state licenses/certificates/permits/bonds.
  • Must possess an active PTIN.
  • Willingness to work a minimum of 20 hours per week.
  • Working knowledge of Circular 230.

Responsibilities

  • Provide tax advice, full service return preparation and signature for TurboTax customers.
  • Answer product and software inquiries and calculate taxes.
  • Create high quality customer interactions using empathy and tax expertise.
  • Document customer interactions and resolve inquiries per defined practices.

Skills

Tax preparation
Customer service
Communication
Bilingual English/Spanish
Video interactions

Education

Active CPA/EA/Practicing Attorney credential

Tools

TurboTax software

Job description

Intuit, Inc. is hiring for a virtual Tax Expert to assist TurboTax customers with completing their returns. You will provide expert guidance, perform tax calculations, and explain tax terms via video interactions to empower customers.

Applicants must hold an active unrestricted CPA/EA/Practicing Attorney credential, have 2+ years of federal/state 1040 prep for 30+ clients per season, and reside in the United States. A minimum of 20 hours per week is required.

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