Senior Tax Advisor (CPA/EA) - Virtual Expert

Intuit, Inc.; Baltimore (MD); A distancia; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Cash bonus

Equity rewards

Benefits

Descripción de la vacante

Intuit, Inc. is hiring for a virtual tax specialist to assist TurboTax customers with accurate tax guidance, preparation, and explanations of complex terms.

You will use state‑of‑the‑art video tools to interact with customers and ensure high‑quality experiences while driving KPI metrics and participating in training and pilots. The role requires active unrestricted credentials (EA/CPA/Practicing Attorney), solid real‑world tax prep experience, and the ability to work at least 20 hours per week

Formación

• Must possess active unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience.
• 2+ years of recent experience preparing federal and state individual 1040 returns for at least 30 clients per season.

Responsabilidades

• Interact with customers via video; deliver tax guidance, offer full service return preparation and signature.
• Answer product questions, tax calculations, and software inquiries using clear everyday language.
• Document interactions and contribute to KPI metrics and pilot projects as needed.

Conocimientos

Credentialed tax pro

Tax preparation experience

Video customer support

Bilingual English/Spanish

Herramientas

TurboTax

Descripción del empleo

Intuit, Inc. is hiring for a virtual tax specialist to assist TurboTax customers with accurate tax guidance, preparation, and explanations of complex terms.

You will use state‑of‑the‑art video tools to interact with customers and ensure high‑quality experiences while driving KPI metrics and participating in training and pilots. The role requires active unrestricted credentials (EA/CPA/Practicing Attorney), solid real‑world tax prep experience, and the ability to work at least 20 hours per week