Senior Tax Advisor (CPA/EA) - Remote Expert

Intuit, Inc.; Canonsburg (Washington County); Remote; USD 39,000 - 51,000; Full time

Job summary

Intuit, Inc. seeks a tax professional to assist TurboTax customers in preparing and reviewing returns, offering expert guidance on tax terms and software usage.

This virtual role emphasizes customer empathy, clear communication, and accurate tax assistance across multiple states. The ideal candidate holds an active CPA/EA or practicing attorney credential, with 2+ years of federal/state 1040 experience, PTIN, and willingness to train and work at least 20 hours per week.

Qualifications

• Active unrestricted credential: CPA/EA/Practicing Attorney with strong tax preparation experience.
• 2+ years preparing federal and state individual 1040 returns for 30+ clients per season.
• Willingness to work a minimum of 20 hours per week.
• PTIN in good standing; State licenses and bonds as needed.

Responsibilities

• Virtual, customer-facing role using video communications to assist TurboTax customers.
• Provide tax advice, full service return preparation and signature, and product inquiries.
• Document customer interactions and meet KPI metrics and program goals.
• Participate in training, pilot tests, and ongoing professional development.

Skills

Active CPA/EA/Attorney

Job description

Intuit, Inc. seeks a tax professional to assist TurboTax customers in preparing and reviewing returns, offering expert guidance on tax terms and software usage.

This virtual role emphasizes customer empathy, clear communication, and accurate tax assistance across multiple states. The ideal candidate holds an active CPA/EA or practicing attorney credential, with 2+ years of federal/state 1040 experience, PTIN, and willingness to train and work at least 20 hours per week.