Senior Talent Tech Analyst - Remote, Equity Eligible

Twilio Inc.; Oregon; Hybrid; USD 117,000 - 146,000; Full time

Benefits offered by this job

Healthcare

401(k) retirement plan

Paid sick time

Paid personal time off

Paid parental leave

Job summary

Twilio Inc. is seeking a Senior People Technology Analyst - Talent Acquisition to design and optimize TA technology solutions anchored around Greenhouse.

You will partner with TA, People Technology, and business stakeholders to improve recruiting workflows and ensure system alignment across Workday, Eightfold, HackerRank, and more. The role emphasizes requirements gathering, testing, and post-implementation support in a remote-first environment with occasional in-person gatherings.

Qualifications

• Bachelor's degree in Information Systems, Business Administration, Human Resources, or related field; Master's preferred.
• 5+ years of experience in HR technology/business systems analysis with a focus on Talent Acquisition applications.
• Proven expertise with core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
• Strong SDLC expertise including requirements gathering, data modeling, process mapping, UAT execution, and documentation.
• Experience with internal/external audit teams and SOX controls to support audits.
• Experience with configuration, testing, and implementation of HR technology systems.
• Excellent communication skills for both technical and non-technical TA stakeholders.
• Ability to manage multiple projects in a fast-paced environment.
• Deep knowledge of recruitment processes, candidate lifecycle management, sourcing strategies, and pre-hire compliance.

Responsibilities

• Participate in requirements gathering sessions with TA and HR stakeholders to translate business processes into technical specs.
• Lead follow-up requirements gathering clarifications and demos to ensure recruit-to-hire outcomes.
• Analyze current TA systems to identify optimization and fraud prevention opportunities.
• Configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
• Create functional designs and use cases for candidate sourcing, screening, and onboarding.
• Define test strategies and author UAT scripts; coordinate testing with recruiters and triage defects.
• Manage testing activities across system, integration, and UAT to ensure quality across the hiring stack.
• Provide post-implementation support and continuous improvement recommendations for TA apps.
• Serve as liaison between TA business units and People Technology Product Managers/Owners.

Skills

HR technology

Talent Acquisition applications

SDLC

Requirements gathering

UAT testing

Stakeholder communication

Education

Bachelor's degree in Information Systems/Business Administration/Human Resources

Master's degree preferred

Tools

Workday

Greenhouse

Eightfold

HackerRank

LinkedIn Recruiter

HireRight

Jira

Confluence

ServiceNow

Job description

Twilio Inc. is seeking a Senior People Technology Analyst - Talent Acquisition to design and optimize TA technology solutions anchored around Greenhouse.

You will partner with TA, People Technology, and business stakeholders to improve recruiting workflows and ensure system alignment across Workday, Eightfold, HackerRank, and more. The role emphasizes requirements gathering, testing, and post-implementation support in a remote-first environment with occasional in-person gatherings.