Senior Talent & Organizational Development Manager

Crate & Barrel; Chicago (IL); Hybrid; USD 100,000 - 135,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life insurance & Disability

401(k) match

Paid time off & wellness time

Merchandise discount

Tuition Reimbursement

Job summary

Crate & Barrel is seeking a Senior Talent & Organizational Development Manager to drive leadership development, performance management, and organizational change initiatives. This role partners with HR Business Partners and business leaders to deliver targeted development programs and enhance organizational performance.

The role is on-site in Northbrook, IL (Mon–Thu) with the flexibility to work remotely on Fridays, and offers a comprehensive benefits package and opportunities for impact across

Qualifications

• Strategic mindset with ability to influence leadership
• Strong communication and facilitation skills
• Proven ability to collaborate across complex orgs
• Results-driven with attention to detail
• Experience driving talent and organizational development initiatives

Responsibilities

• Lead design, development and implementation of talent processes and programs
• Drive talent review and succession planning aligned with learning offerings
• Manage and evolve performance management processes to improve outcomes
• Develop and execute engagement strategies with insights and analytics
• Partner with HRBPs and business leaders to enable org performance

Skills

Strategic mindset

Consulting skills

Influencing skills

Communication skills

Collaboration

Education

Bachelor's degree in HR/IO Psychology or related field

Job description

We inspire purpose-filled living that brings beauty and quality to the modern home. Together, we achieve. Associates across our business drive results, innovate, and inspire. Drawn together by our shared values and passion for our customers and our brands, we deliver home furnishings that are expertly designed, responsibly sourced, and bring timeless style and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too.

The Talent and OD Manager joins in partnership with HR to develop and implement organizational solutions that grow the capability of our people, foster an engaged work environment, and increase organizational performance. This individual leads the design, development, and implementation of talent processes and programs such as career and leadership development programs, performance management, employee engagement and feedback processes, change management initiatives and competency development. This individual will be in a key position that is relied upon to bring innovative and best practice ideas forward that provide thought leadership to the HR team as well as the organization.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.

This role is an Individual Contributor position

A day in the life as a Senior Talent & Organizational Development Manager...

• Conduct competency validation, profiling, and other needs assessment methods to identify and prioritize organizational needs and gaps
• Build a career mapping process based on departmental and organizational goals
• Conduct talent assessments across the organization and use insights to build targeted development programs
• Lead and project manage organizational change initiatives
• Initiate and maintain the talent review and succession program to align with learning and development offerings that enable organizational performance
• Evaluate and evolve our performance management processes with the goal of producing a process and system that increases performance and improves outcomes
• Drive the engagement strategy for the organization by providing insights, analysis, and recommendations based on the results
• Collaborate with HR Business Partners and Business Leaders to implement processes and to provide tools/resources that are readily adaptable to support talent and organizational development
• Inspire and empower individual contributors across the team, fostering an engaging environment that encourages growth and high performance
• Initiate development, coaching and mentoring programs across the organization
• Identify opportunities for performance and process improvement through internal diagnosis and process/system reviews in order to understand barriers and possible solutions
• Develop appropriate metrics and tracking mechanisms to build accountability, measure results, and optimize the impact of the talent management programs
• Manage orientation and onboarding process to integrate new associates into the organization.
• Research, identify, and provide best practices relevant to current talent and organizational development processes

What you’ll bring to the table…

• Demonstrated strategic mindset, effective consulting and influencing skills
• Service and results oriented, high attention to detail, critical thinking and with a sense of urgency
• Excellent communication, facilitation and interpersonal skills to effectively influence peers and leaders of a specific audience
• Proven ability to collaborate and build trust, within complex organizational relationships, within teams, and one-on-one
• Flexibility, adaptability, agility; able to effectively prioritize and manage multiple projects/priorities simultaneously
• Demonstrated ability to partner with senior business leaders on business strategy, organizational design and talent optimization

We’d love to hear from you if you have...

• 7+ years of related experience, with a strong foundation of organizational development in a talent management or organizational development role with a proven track record of managing organizational development initiatives
• 3+ years project and process management experience
• Bachelor’s degree with a focus in Human Resources Industrial and Organizational Psychology, Learning/Training & Development or similar related field, or related work experience

Starting Rate: $100,000.00 - $135,000.00

Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long term incentives.

Job ID R25769

Date posted 08/12/2026

Position Type Full Time

ApplyOur commitment to our associates is of the utmost importance. One of the reasons the company attracts such a diverse group of associates is that we offer a full menu of benefits that are relevant to their lives, both on and off the job. We are proud to offer a comprehensive compensation and benefits package to support eligible part time and full time associates and their families, including:

• Medical/Dental/Vision
• Life insurance and Disability
• Retirement and 401(k) match
• Paid time off, wellness time and volunteer time
• Merchandise discount and EAP resources
• Tuition Reimbursement

Many of these benefits begin on day one, and extend to eligible dependents. To learn more about available benefits please click https://jobs.crateandbarrel.com/benefits

Euromarket Designs, Inc., which does business as Crate & Barrel, Crate & Kids, CB2 and Hudson Grace, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Job Applicant Privacy: For details about how the Company collects and uses your personal information, please see our Job Applicant Privacy & Communications Notice.

Questions? Please reach out to [e-mail]