Senior TAIT Crew

TAIT; Lititz (Lancaster County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA plan

FSA

401(k) match

Parental leave

EAP

Wellness stipend

Voluntary benefits

Job summary

TAIT is seeking a Senior TAIT Crew member to lead both people and projects on touring projects. You will delegate work, train staff, and ensure readiness for every tour. The role balances people responsibilities with hands-on project success on the road.

You will provide strong technical leadership, collaborate with clients, and ensure safety and compliance across all touring activities. The position is based in-office with heavy travel expectations.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 10+ years in a technical role within the Entertainment Industry.
• 2+ years touring experience.
• 5+ years of management experience.
• Advanced understanding of Entertainment Industry terms and expectations.
• Able and willing to be based in office environment full time.

Responsibilities

• Assist Manager, TAIT Crew with recruiting, hiring, and onboarding all TAIT Crew employees.
• Manage assigned TAIT Crew employees, including check-ins and post-tour reviews.
• Provide coaching and feedback to support career advancement.
• Resolve personnel issues and escalate when needed.
• Coordinate with Resource Management to ensure staffing for projects.

Skills

Leadership

Project management

Team building

Communication

Mentoring

Education

Bachelor's degree

Job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ’n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting‑edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics.

Position Purpose

The Senior TAIT Crew leads both people and projects to ensure successful execution of their assigned touring projects. Their essential duties are in delegation of work, supporting employees, training, and ensuring all assigned projects are ready to tour. Senior TAIT Crew members must maintain general knowledge of industry technology as well as continued focus on developing leadership skills. Seniors must have a highly proactive solution-based mentality with a positive approach to challenges.

The TAIT Crew team is responsible for the deployment, operation, and maintenance of TAIT systems, with a particular focus on concert touring. TAIT Crew provides strong technical leadership to touring projects, collaborating closely with clients on the road.

This role is 50% direct- half of a Senior TAIT Crew member’s time will be focused on people, while the other half will be focused on ensuring that all our touring projects are successful.

Essential Responsibilities & Accountabilities

• Assist Manager, TAIT Crew with employee life cycle work in recruiting, hiring, and onboarding all TAIT Crew employees
• Manage assigned TAIT Crew employees, including holding quarterly check-ins and post tour performance reviews
• Assess and evaluate employee performance, providing constructive feedback and coaching support career advancement opportunities
• Help team members resolve problems and interpersonal challenges, escalating when required.
• Coordinate with Resource Management and TAIT Crew Leadership to ensure projects are staffed appropriately and are set up for success
• Participate in project prep with a focus on training entry level employees on touring culture, interpersonal dynamics, and touring SOPs
• Ensure all assigned projects leave the shop ready to tour, including each touring team member knowing their role/responsibility, fully functional technical gear, all necessary spares are carried on the tour, and that the correct touring solutions are in place
• Anticipate and identify project challenges and work with Crew Chief to drive solutions to any of those project risks
• Understand project spend and budget in order to approve employee expenses
• Champion company and departmental initiatives
• Understand and follow TAIT project processes
• Promote a culture of safety and compliance within the organization, ensuring a safe and organized work environment on and off the road
• Adhere to all company safety policies and procedures
• Attend meetings, seminars, and training sessions as required
• Perform assigned duties according to the policies and expectations prescribed by the company

Minimum Qualifications

To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position.

• Bachelor’s degree, preferred
• 10+ years in a technical role within the Entertainment Industry
• 2+ years touring experience
• 5+ years of management experience
• Advanced understanding of Entertainment Industry terms and expectations
• Able and willing to be based in office environment full time

Travel Expectations

Business travel may be required, up to 100 days/year. Employees in this role should be willing and able to travel as needed to fulfill business requirements.

Passport Requirement For Project Roles

International travel may be required to support project needs. Holding (or eligible to hold) a valid passport is a prerequisite. Employees in such positions are expected to have and maintain a valid passport to facilitate international travel when necessary.

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.)

Work Conditions of the Role

• Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises
• Work environment involves some exposure to hazards or physical risks which require following basic safe safety precaution
• Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location
• Ability to work in “entertainment conditions” including a wide variety of working places such as shops, dark backstages, catwalks at height, construction areas, and cruise ships

TAIT Benefits

• Competitive medical, dental, and vision insurance plans
• Health Savings Account (HSA) with employer contributions (HDHP plans)
• Flexible Spending Accounts (Medical & Dependent Care)
• Employer-paid life insurance with optional supplemental coverage
• Employer-paid Short-term with optional long-term disability insurance
• 401(k) retirement plan with company match
• Paid parental leave
• Employee Assistance Program (EAP)
• Wellness stipends
• Voluntary benefits (e.g., accident, critical illness)

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.