Senior T&E Expense & Payments Specialist

Suntory Global Spirits

Louisville (KY)

In loco

USD 85.000 - 115.000

Tempo pieno

12 giorni fa

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Descrizione del lavoro

Suntory Global Spirits in Louisville, KY, seeks a Senior Travel & Expense & Payments Analyst to streamline corporate card programs, manage Citi card platform activities, and ensure compliant expense operations across global teams.

You will partner with Finance, HR, Tax, and IT to maintain coding matrices, configure Concur, AppZen, and related tools, review expense reports, and drive continuous improvement while upholding policy and controls.

Competenze

Bachelor's Degree or equivalent in Finance, Accounting, Business, Operations or related.
3+ years in travel & expense, procure-to-pay, accounts payable, finance ops, or corporate card administration.
Technical aptitude in SAP Concur and corporate card program management; Citi Card & AppZen preferred.
Knowledge of T&E policy, reimbursement, card controls, receipts, tax, coding, approvals.
Experience in shared services/GBS or BPO-enabled model; coordinate outsourced handoffs.
Strong analytical and reconciliation skills; investigate exceptions and data inconsistencies.
Experience supporting compliance reviews and process documentation.
Advanced MS Excel/PowerPoint; reporting and analytics for performance trends.
Strong communication and stakeholder management; work with AP, Payroll, Tax, Treasury, HR, IT, providers.

Mansioni

Administer the corporate card program, including cardholder support, account maintenance, card issuance, changes, closures, delinquency follow-up, and coordination with Citi and the BPO provider.
Manage Citi card platform activities, including user access, data quality, configuration updates, issue resolution, and escalation of platform or system issues to Citi, IT, or the appropriate support teams.
Maintain and update expense management reference data, including coding, approval, tax, authorization, and coding matrices, ensuring changes are documented, approved, and aligned with global and regional policy.
Provide configuration support across Concur, Citi, and AppZen in partnership with IT, global process owners, and the Provider, including requirements clarification, testing, defect triage, and change validation.
Approve expense documents through agreed channels in accordance with policy, delegated authority, and established control requirements.
Perform initial or targeted expense report reviews as a retained control, confirming receipts are attached, identifying duplicate transaction lines, validating coding and approvals, and assessing compliance with global and regional T&E policy.
Resolve document exceptions and retained-responsibility escalations from the Provider, including incomplete support, policy exceptions, personal charges, expat-related expense treatment, and corporate card program issues.
Support travel and expense compliance investigations by gathering documentation, reviewing transaction patterns, preparing issue summaries, and coordinating with Finance, HR, Legal/Compliance, and the Provider as appropriate.
Manage personal charges and expatriate-related administration, including tracking repayments or recoveries, coordinating payroll or reimbursement actions where required, and maintaining appropriate documentation.
Scan or coordinate scanning and indexing of expense reports and supporting documents to ensure a complete audit trail, compliant retention, and accessible documentation for review or audit purposes.
Reconcile corporate card program activity, including card feeds, outstanding balances, employee reimbursements, personal charges, Provider outputs, and ledger or posting variances.
Monitor KPIs, SLAs, exception trends, and aging for corporate card and T&E activities, partnering with the Provider to clarify handoffs, resolve service issues, and address root causes.
Maintain procedure documentation for retained and outsourced activities and identify continuous improvement opportunities across Concur, Citi, AppZen, approval routing, coding logic, exception management, and reporting.