Senior Systems & Reliability Engineer

Crane Worldwide Logistics LLC; Houston, Northern (TX, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision

Tuition Reimbursement

Employee Recognition and Rewards

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics LLC in Houston seeks a senior IT operations leader to manage a team of Systems Administrators and Engineers, and a parallel team of Database Administrators, ensuring reliable server infrastructures and proactive patching.

You will oversee vendor relationships, drive incident response, monitoring, and DevOps practices, and steer cross-functional projects using JIRA in an Agile environment. Strong communication and analytical skills are required.

Qualifications

• 10+ years of experience administering server system infrastructures and technology.
• 6+ years of experience in a senior or lead role.
• Project Management certification preferred.
• Professional certification may be required in some cases.

Responsibilities

• Manage team of Systems Administrators and Engineers responsible for maintaining, monitoring, patching, and remediating issues in the server infrastructure.
• Manage team of database administrators responsible for maintaining, monitoring, patching, and remediating issues in our database environments.
• Manage relationships with 3 rd party vendors including but not exclusive to DBA and Sys Admin managed services.
• Ensure strong incident response processes keeping all stakeholders informed as well as maintaining status pages for the organization via the Incident io product.
• Maintain and improve monitoring practices, looking for ways to become as close to proactive as possible.
• Maintain patching schedules for both OS and application related patch cycles.
• Lead and Support cross-functional technology projects such as upgrades, migrations, or implementations.
• Engage in and support DevOps practices for infrastructure and security management.
• Exhibit a Site Reliability Engineering mindset when engaging with or developing reliability and incident response practices.
• Manage projects and priorities via JIRA project management system in an Agile based format.

Skills

Systems administration

Database administration

Team leadership

Incident response

DevOps practices

Communication

Tools

JIRA

Incident.io

Monitoring tools

Job description

Crane Worldwide Logistics LLC in Houston seeks a senior IT operations leader to manage a team of Systems Administrators and Engineers, and a parallel team of Database Administrators, ensuring reliable server infrastructures and proactive patching.

You will oversee vendor relationships, drive incident response, monitoring, and DevOps practices, and steer cross-functional projects using JIRA in an Agile environment. Strong communication and analytical skills are required.