Senior Systems Engineer, Tier 3 – Federal IT

Acuity, Inc.

Maryland

On-site

USD 120,000 - 160,000

Full time

7 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Active Top Secret clearance

Job summary

Acuity, Inc. is seeking an experienced Systems Engineer – Tier 3 (T3) to provide advanced engineering, administration, troubleshooting, and operational support for enterprise IT infrastructure supporting federal missions.

The role emphasizes Windows Server environments, Active Directory, virtualization, cloud technologies, SCCM/MECM, and automation with PowerShell within a large-scale federal IT environment. A Top Secret clearance is required.

Qualifications

Bachelor's degree in a related technical field or equivalent experience.
5+ years in systems administration, engineering, or enterprise infrastructure.
Experience providing Tier 3 support for enterprise IT environments.

Responsibilities

Provide Tier 3 engineering, administration, and technical support for enterprise IT infrastructure, including Windows servers and related technologies.
Serve as escalation point for Tier 1/2 support teams, diagnosing complex issues.
Perform advanced troubleshooting, root cause analysis, and remediation of incidents and performance issues.
Engineer, configure, implement, and optimize enterprise server and infrastructure solutions for stability and security.
Support Active Directory, Group Policy, DNS, DHCP, and related services.
Administer SQL Server, SCCM/MECM, Office 365/SharePoint, and Azure environments.
Plan, implement, and test server configurations, upgrades, migrations, patches.
Develop automation scripts using PowerShell to improve efficiency.