Senior Systems Engineer

Velocity Technologies; Phoenix (AZ); Hybrid; USD 103,000 - 142,000; Full time

Job summary

Velocity Technologies is seeking an experienced engineer to lead escalations and projects, set technical standards, and mentor other engineers in the Phoenix area. You will explain technical risk to business leaders and influence budgets and sequencing.

The role covers Microsoft 365, Entra ID, Intune, AD, virtualization, servers, backup, firewalls, and networks. Most positions are hybrid; pay and benefits are disclosed before interviews.

Qualifications

• Troubleshoot at a senior level across Microsoft cloud, Windows Server, identity, endpoints, backup and networks.
• Make technical recommendations that business leaders acted on.
• Experience supporting several business environments, MSP or consulting.
• Lead other engineers and maintain documentation.

Responsibilities

• Lead escalations involving Microsoft 365, Entra ID, Intune, AD, virtualization, servers, backup and recovery, firewalls and networks.
• Write standards for identity, endpoints, servers, backup, firewalls, documentation and hardware lifecycle.
• Give business leaders practical recommendations on risk, budget and sequencing.
• Review project plans, identify root causes, and fix recurring issues.
• Mentor engineers and help desk staff through runbooks and technical reviews.

Skills

Microsoft cloud

Windows Server

Identity management

Endpoints

Backup & Recovery

Networking

Mentoring

Tools

Microsoft 365

Entra ID

Intune

Active Directory

VMware/Hyper-V

Veeam/Datto backup

SonicWall/Fortinet

Azure

Job description

In this role you lead the hardest escalations and projects, set technical standards and mentor other engineers. You also explain technical risk to business leaders.

This is one of the roles Velocity Technologies recruits for year-round. The job may be with Velocity, or with an organization in the Phoenix area that we recruit for. Most positions are hybrid. We confirm the employer, pay, schedule and benefits with you before any interview.

What you'll do

• Lead escalations involving Microsoft 365, Entra ID, Intune, Active Directory, virtualization, servers, backup and recovery, firewalls and networks.
• Write standards for identity, endpoints, servers, backup, firewalls, documentation and hardware lifecycle.
• Give business leaders practical recommendations on risk, budget and sequencing.
• Review project plans and repeat ticket patterns, and fix root causes.
• Mentor engineers and help desk staff through runbooks, technical reviews and feedback on escalations.

You're probably right for this if

• You troubleshoot at a senior level across Microsoft cloud, Windows Server, identity, endpoints, backup and networks.
• You have made technical recommendations that business leaders acted on.
• You have supported several business environments, at an MSP or as a consultant.
• You lead other engineers and still keep your documentation current.

Useful but not required: building standards, onboarding checklists or engineering reviews; advanced Intune, Defender, Entra ID, Veeam or Datto, SonicWall or Fortinet, VMware or Hyper‑V, or Azure; Microsoft 365 Administrator, Azure Administrator or Security+. Equivalent experience counts.

Pay

$103,000 to $142,000 a year.

The hiring organization sets the exact pay within this range. Benefits depend on the employer, and we confirm them with you before any interview.

How hiring works

• A phone call with Velocity about your experience, the role and the pay.
• If it looks like a fit, we tell you who the employer is and confirm pay, schedule and benefits.
• Interviews with the hiring organization, which may be Velocity.

On the first call, expect to talk through questions like these:

• A standards change you rolled out across several environments.
• How you turn technical debt into a recommendation leadership can approve.
• The signs that a repeat ticket needs a project instead of another fix.

Velocity Technologies is an equal opportunity employer and recruiting partner. We consider every applicant, and refer candidates to employers, without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by federal, state or local law.

If you need an accommodation at any point in applying or interviewing, email [e-mail] or call 602-445-9816. We will work with you, keep your request confidential, and asking will not count against you.

We contact candidates by phone or from a velocitytech.org email address. We never make job offers by text message or social media, and we never ask candidates to pay for anything or buy equipment.