Senior Systems Developer: Lead IT Troubleshooting & Mentorship

True Search

United States

On-site

USD 135,900 - 153,000

Full time

14 days+

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Job summary

A leading company in the talent advisory space is seeking a Sr. Systems Developer to provide advanced technical solutions and support in a dynamic environment. This role requires a Bachelor's degree, 3-5 years of experience in technical support, and expertise in troubleshooting. The successful candidate will also mentor junior team members and drive process improvements, working closely with various stakeholders on product development.

Qualifications

  • 3-5 years of experience in a support, technical, or customer service role.
  • Proficient in troubleshooting and ticketing systems.
  • Experience supporting software products and technical environments.

Responsibilities

  • Provide advanced technical solutions and support to stakeholders.
  • Collaborate for product development and quality assurance.
  • Train and mentor junior members of the team.

Skills

Troubleshooting
Customer Service
Project Management
Analytical Skills
Communication

Education

Bachelor's degree or equivalent experience

Tools

Salesforce
Conga
Domo
Apple products
Google Applications

Job description

A leading company in the talent advisory space is seeking a Sr. Systems Developer to provide advanced technical solutions and support in a dynamic environment. This role requires a Bachelor's degree, 3-5 years of experience in technical support, and expertise in troubleshooting. The successful candidate will also mentor junior team members and drive process improvements, working closely with various stakeholders on product development.
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