Senior Systems Architect & Technical Visionary

ServiceTitan Software Canada; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

ServiceTitan seeks a seasoned technical leader to shape the technical direction of company-wide initiatives, balancing architecture and hands-on delivery. You will own end-to-end accountability for quality and outcomes, guiding teams through design, implementation, and deployment across scalable platforms.

You will drive architectural decisions, champion engineering excellence, and mentor Senior staff while partnering with leadership on roadmaps and non-functional requirements to align with

Qualifications

• 15+ years in enterprise web or SaaS engineering
• 7+ years in senior IC roles designing/building large-scale systems
• Deep expertise in at least one major tech stack (e.g. C#/.NET, Java, C++, or equivalent)
• Strong knowledge of distributed systems fundamentals
• Hands-on cloud experience (Azure/AWS/GCP) and operational practices
• Experience leading monolith-to-microservices migrations
• Familiarity with AI/ML systems and LLM-based architectures
• Proven ability to drive architecture decisions and shipping quality software

Responsibilities

• Define and deliver the technical vision for your domain with 18+ months planning horizon
• Produce complete, production-ready system designs and lead implementation
• Set engineering excellence standards through architecture reviews and code quality
• Identify reusable patterns and prevent duplication across teams
• Coach and mentor senior engineers and run cross-team knowledge sessions
• Shape strategy with leadership on roadmaps, non-functional requirements, and resource planning
• Participate in recruiting for senior technical roles and uphold engineering bar

Skills

System design

Distributed systems

Cloud infrastructure

CI/CD

Docker

Git

Architecture reviews

Staff/Senior leadership

Education

B.S./M.S./PhD in CS or related

Tools

Docker

Git

CI/CD tooling

Elasticsearch

DataDog

Prometheus

Job description

ServiceTitan seeks a seasoned technical leader to shape the technical direction of company-wide initiatives, balancing architecture and hands-on delivery. You will own end-to-end accountability for quality and outcomes, guiding teams through design, implementation, and deployment across scalable platforms.

You will drive architectural decisions, champion engineering excellence, and mentor Senior staff while partnering with leadership on roadmaps and non-functional requirements to align with