Senior Systems Architect - Digital Deployment Leader

Avolta; Bethesda (MD); On-site; USD 121,000 - 147,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Referral program – refer a friend and

Job summary

Dufry Careers in Bethesda, MD invites a Senior Systems Architect to lead the deployment of digital solutions across store locations. You will coordinate internal teams, brand partners, and vendors to deliver on schedule, within budget, and to standards.

Based at the North America Support Center, you will manage end-to-end deployments of self-order kiosks, mobile and QR ordering, and digital menu boards, while maintaining strong stakeholder relationships and project financial tracking.

Qualifications

• Education and Experience: 6+ years combined in leadership or technical deployments.
• Leadership role preferred: 2+ years supervising professionals.
• Technical deployments: 6–8 years of experience in technology rollouts.
• Hospitality, F&B and/or Retail experience: 3–5 years.

Responsibilities

• Leads end-to-end deployment of digital solutions including self-order kiosks, mobile and QR ordering, self-checkout, and related technologies for new store openings, remodels, conversions, and existing locations requiring technology enhancements
• Serves as the primary point of coordination between internal teams, business stakeholders, and third-party vendors throughout the deployment lifecycle
• Partners with Design & Construction to confirm site readiness and alignment deployment activity with construction schedules
• Partners with Network Services to coordinate connectivity, infrastructure readiness, and technical requirements
• Coordinates with CDM team to ensure menu configuration, pricing, promotions, and integrations are completed prior to deployment
• Works with Digital Menu teams and Brand teams to ensure content and standards are launch-ready
• Manages vendor relationships covering sales orders, scheduling, installation, configuration, testing, and implementation support
• Tracks equipment deliveries, installation schedules, project milestones, and deployment readiness activities
• Facilitates menu reviews, solution validation, hypercare bridge calls, issue tracking, stakeholder communications, and escalation management
• Tracks project financials through Design & Construction financial systems to ensure charges are allocated to the correct projects throughout the NSO lifecycle; provides weekly progress reports, implementation metrics, risk assessments, and project updates to leadership

Skills

Leadership

Project Coordination

Vendor Management

Stakeholder Management

Analytical Thinking

POS/Kiosk Knowledge

Education

Bachelor’s degree in related field

Job description

Dufry Careers in Bethesda, MD invites a Senior Systems Architect to lead the deployment of digital solutions across store locations. You will coordinate internal teams, brand partners, and vendors to deliver on schedule, within budget, and to standards.

Based at the North America Support Center, you will manage end-to-end deployments of self-order kiosks, mobile and QR ordering, and digital menu boards, while maintaining strong stakeholder relationships and project financial tracking.