Senior Systems Analyst: Legal, Safety & Environment

Smurfit-Westrock; Atlanta (GA); Presencial; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Smurfit Westrock is seeking a Lead Analyst for Legal, Safety & Environmental Systems to oversee functional support and continuous improvement of critical business systems. You will partner with Legal, Procurement, Safety, and IT to optimize CLM and related platforms.

Responsibilities include incident resolution, requirements documentation, testing, and end-user training to ensure data quality and system adoption across multiple teams.

Formación

• Three+ years as a subject matter expert or analyst supporting end users and IT teams.
• Experience delivering functional support for enterprise applications, including training.
• Ability to work with stakeholders and technical teams across functions.

Responsabilidades

• Lead functional and application support for Icertis and Safety/Environmental systems.
• Diagnose issues, coordinate resolutions, and communicate status to users.
• Translate business needs into functional requirements for design and testing.
• Coordinate incident, change, and release management with IT and vendors.
• Create documentation, training materials, and SOPs for end users.
• Support system upgrades, integrations, and data governance activities.
• Maintain relationships across Legal, Procurement, Safety, Environmental, IT, and vendors.

Conocimientos

Application support

Business analysis

Stakeholder communication

Requirements gathering

Incident management

Testing and training

Project ownership

Educación

Bachelor's degree in Information Systems, Business, Supply Chain, or related field

Herramientas

Icertis CLM

BGS/Benchmark Gensuite

Descripción del empleo

Smurfit Westrock is seeking a Lead Analyst for Legal, Safety & Environmental Systems to oversee functional support and continuous improvement of critical business systems. You will partner with Legal, Procurement, Safety, and IT to optimize CLM and related platforms.

Responsibilities include incident resolution, requirements documentation, testing, and end-user training to ensure data quality and system adoption across multiple teams.