Senior Systems Analyst I/II

Greenville Utilities; Greenville (NC); On-site; USD 96,012 - 166,316; Full time

Job summary

Greenville Utilities Commission is seeking a Senior Systems Analyst I/II to serve as a technology leader within our IT Department. This role is responsible for planning, designing, and implementing integrated business systems that deliver substantial value across the Commission.

The position also provides technical exerptise and direct supervision to a team of up to nine employees, including GIS Technicians, Interns, and Systems Analysts.

Qualifications

• Bachelor's degree in computer science or related field.
• Over 7 years of experience providing direct support for similar systems.
• Working knowledge of the current supported business systems and/or strong knowledge of core underlying technologies.
• Experience leading and directly managing personnel.
• Strong written, verbal, and interpersonal skills.

Responsibilities

• Supervise, mentor, and motivate a team of up to nine staff (GIS Technicians, Interns, Systems Analysts).
• Research, analyze, architect, and support systems and applications with focus on engineering and operations systems.
• Troubleshoot systems using logs and core technical knowledge.
• Collaborate with operations and maintenance teams to improve system utilization.
• Support web, desktop, and mobile applications across the organization.
• Serve as a front-line leader, interfacing directly with senior-level staff in engineering and operations.

Skills

Leadership experience

Strong communication

Education

Bachelor's degree in computer science

Master's degree preferred

Tools

ESRI ArcGIS Enterprise

ArcGIS Portal

Utility Network

Trimble CityWorks

Trimble Unity

Job description

Senior Systems Analyst I/II
Salary Range: $96,012.80 - $166,316.80 Anticipated Hiring Range: $96,012.80 - $135,512.00

Greenville Utilities Commission is seeking a Senior Systems Analyst I/II to serve as a technology leader within our IT Department. This role is responsible for planning, designing, and implementing integrated business systems that deliver substantial value across the Commission. The position also provides technical exerptise and direct supervision to a team of up to nine employees, including GIS Technicians, Interns, and Systems Analysts.

Job Summary:

Position requires on-site attendance; this is not a remote work position.

Greenville Utilities Commission is seeking a Senior Systems Analyst I/II to serve as a technology leader within our IT Department. This role is responsible for planning, designing, and implementing integrated business systems that deliver substantial value across the Commission. The position also provides technical exerptise and direct supervision to a team of up to nine employees, including GIS Technicians, Interns, and Systems Analysts.

Key Responsibilities:

• Supervise, mentor, and motivate a team of up to nine staff (GIS Technicians, Interns, Systems Analysts)
• Research, analyze, architect, and support systems and applications with focus on engineering and operations systems
• Troubleshoot systems using logs and core technical knowledge
• Collaborate with operations and maintenance teams to improve system utilization
• Support web, desktop, and mobile applications across the organization
• Serve as a front-line leader, interfacing directly with senior-level staff in engineering and operations

Preferred Knowledge:

• Understanding of natural gas, electricity, sanitary sewer, and water utility operational functions
• Experience with spatially aware systems, including the ESRI suite (ArcGIS Enterprise, ArcGIS Portal, Utility Network)
• Familiarity with work and asset management systems such as Trimble CityWorks or Trimble Unity
• Understanding of how enterprise systems (SCADA, Asset Management, GIS, Customer Information Systems) integrate within a municipal environment

Senior Systems Analyst I:

Salary Range: $96,012.80 - $152,609.60 Anticipated Hiring Range: $96,012.80 - $124,300.80

Minimum Requirements:

• Bachelor's degree in computer science or related field
• Over 7 years of experience providing direct support for similar systems
• Working knowledge of the current supported business systems and/or strong knowledge of core underlying technologies
• Experience leading and directly managing personnel
• Strong written, verbal, and interpersonal skills

Preferred Requirements:

• Master's degree in computer science or related field

Senior Systems Analyst II:

Salary Range: $104,603.20 - $166,316.80 Anticipated Hiring Range: $104,603.20 - $135,512.00

Minimum Requirements:

• Bachelor's degree in computer science or related field
• Over 10 years of experience providing direct support for similar systems
• Working knowledge of the current supported business systems and/or strong knowledge of core underlying technologies
• Experience leading and directly managing personnel
• Strong written, verbal, and interpersonal skills

Preferred Requirements:

• Master's degree in computer science or related field

Work Schedule: Monday - Friday; 8AM - 5PM

Benefits and Resources:

Your needs extend beyond a simple medical plan. That’s why we offer a wonderful portfolio of benefit options to enhance both your career and your life. Take advantage of the benefits that come with being a team member!

Benefits include:

• Medical and Dental Plans
• Local Government Retirement System (LGERS) regular full-time and designated part-time employees are eligible
• 401(K) and 457 plan, including company 401(K) employer contribution
• On-Site Health Clinic
• Paid Holidays
• Vacation and Sick Leave
• Flexible Spending Accounts
• Professional Development
• Tuition Assistance Program
• Wellness Programs
• Computer Purchase Program

Employment is contingent upon passing a physical examination including a drug/alcohol screening and a comprehensive background check. To ensure consideration, a completed Greenville Utilities application must be received in the Human Resources Office. Interested persons can contact the Human Resources Office at [phone] if you have any questions. Our office is located on 617 Red Banks Rd. Greenville, NC 27858.

"An Equal Opportunity Employer/Affirmative Action Employer”

“Greenville Utilities Commission participates in E-Verify"