Senior Systems Analysis Lead: Automate & Optimize

Navy Federal Credit Union; Winchester (VA); On-site; USD 90,000 - 140,000; Full time

Job summary

Navy Federal Credit Union is seeking a Senior IT Systems Analyst to evaluate business needs and design technology-based solutions that improve efficiency. The role liaises between business stakeholders and IT, translating requirements into functional specs and guiding development, testing, and implementation of automated systems.

The role leads analysis on complex systems, mentors junior analysts, and manages small to mid-sized projects.

Qualifications

• Bachelor's Degree or equivalent in IT/CS/Business/Engineering.
• 5+ years of experience in systems analysis or IT/business support.
• Complete knowledge of Mortgage Originations and Servicing.
• Advanced understanding of systems analysis and project management methodologies.
• Strong analytical and problem-solving abilities.
• Excellent written, verbal, and quantitative communication skills.
• Leads system analysis projects with minimal guidance.
• Leads system testing processes and improvement initiatives.
• Knowledge in SQL and other tools to assist with analysis.
• Strong ability to build positive working relationships and cross-functional collaboration.

Responsibilities

• Lead analysis for complex business issues and define system requirements to support organizational goals.
• Leads workflow diagrams creation and technical documentation.
• Design and recommend automated system controls to improve efficiency and accuracy.
• Lead sessions with end users to validate models and specifications.
• Optimize and redesign workflow charts and diagrams to study system capabilities and write specifications.
• Lead project planning of major initiatives and ensure timelines and budgets are met.
• Lead user acceptance testing and facilitate stakeholder sign-off of frameworks.
• Standardize system protocols by writing and updating procedures and documentation.
• Lead training programs and review content and materials.
• Perform other related duties as assigned.

Skills

SQL knowledge

Systems analysis

Project management

Business process

Analytical thinking

Communication skills

Lead small projects

Testing leadership

Cross-functional collaboration

Education

Bachelor's Degree in IT/CS/Business/Engineering

Tools

Mortgage Origination Systems

Job description

Navy Federal Credit Union is seeking a Senior IT Systems Analyst to evaluate business needs and design technology-based solutions that improve efficiency. The role liaises between business stakeholders and IT, translating requirements into functional specs and guiding development, testing, and implementation of automated systems.

The role leads analysis on complex systems, mentors junior analysts, and manages small to mid-sized projects.