Senior Systems Administrator - Tier 2 MSP Support

Meriplex Communications, Ltd.; Aurora (CO); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Paid time off and holiday pay

Referral bonuses

Job summary

Meriplex Communications, Ltd. is seeking a Senior Systems Administrator to act as the second tier of support for its Technical Assistance Center. This role involves resolving Level 2 end user issues, providing excellent customer service, and contributing to a collaborative environment.

The ideal candidate will manage hardware support, maintain documentation, and provide advanced support for tools like Office365 and Azure. A competitive salary range of $60,000 to $90,000 is offered along with a comprehensive benefits package.

Qualifications

• 5+ years of experience in systems administration.
• Strong troubleshooting abilities for server-related issues.
• Experience with firewall administration and server maintenance.

Responsibilities

• Provide new hardware support.
• Manage and maintain customer documentation.
• Provide advanced Office365 support.
• Deliver network-wide VPN access support.
• Administer server maintenance, security groups, and SAN connectivity.

Skills

Advanced knowledge of Microsoft 365 applications

Understanding of advanced technical triage methodologies

Advanced TCP/IP understanding

Intermediate Switching/Routing/Wireless/Firewall knowledge

Intermediate understanding of Azure

Intermediate understanding of how SAN functions

Education

Network vendor certifications

Microsoft server certifications

VMware certification

Job description

Meriplex Communications, Ltd. is seeking a Senior Systems Administrator to act as the second tier of support for its Technical Assistance Center. This role involves resolving Level 2 end user issues, providing excellent customer service, and contributing to a collaborative environment.

The ideal candidate will manage hardware support, maintain documentation, and provide advanced support for tools like Office365 and Azure. A competitive salary range of $60,000 to $90,000 is offered along with a comprehensive benefits package.