Senior Systems Administrator -Hybrid

Envision Innovative Solutions; Aurora (CO); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Riverstone Enterprise Solutions is looking for a motivated Systems Administrator Level 2 in Aurora, CO, for a hybrid position. Responsibilities include troubleshooting IT systems and providing Tier 1 and Tier 2 support. Candidates must have ten years of relevant Systems Administration experience, and a Bachelor's degree in a technical discipline or equivalent experience is needed. An active TS/SCI with Full Scope Polygraph clearance is required.

Qualifications

• Ten years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in technical discipline from an accredited college or university. Five years of additional SA experience may be substituted for a bachelor's degree.

Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide support for escalation and communication of status to agency management.

Skills

Systems Administration

Problem Identification

Technical Support

UNIX and Windows Systems

Education

Bachelor's degree in Technical Discipline

Job description

Riverstone Enterprise Solutions is seeking a motivated, customer-oriented Systems Administrator Level 2 to join our team in Aurora, CO. This is a Hybrid position.

Primary Responsibilities

• Provide support for implementation, troubleshooting, and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Required Skills

• Ten (10) years' experience as a Systems Administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor's degree in technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Security Clearance Requirement

Current/Active TS/SCI with Full Scope Polygraph.

Riverstone Enterprise Solutions is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age, disability or any other basis prohibited by law.