Senior System Engineer

Euronet Worldwide, Inc.; Little Rock (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(k) Plan with 6% Match

Health/Dental/Vision Insurance

Employee Stock Purchase Plan

Company-paid Life Insurance

Company-paid disability insurance

Tuition Reimbursement

Paid Time Off

Paid Volunteer Days

Paid Holidays

Casual Office Attire

Job summary

Euronet Worldwide, Inc. seeks a Senior Systems Engineer to manage multi-domain Active Directory, VMware/Proxmox, and Veeam backups, while coordinating patching and security with IT teams. The role combines hands-on administration with project work and Tier 2/3 escalation support across offices.

The ideal candidate has 5+ years in IT, strong troubleshooting, and collaboration skills, plus experience with SolarWinds, Grafana, Jira/Confluence, and Qualys integration.

Qualifications

• Five years of IT experience with hands-on systems administration or infrastructure support.
• Bachelor's degree in information technology, computer science, or related field, or equivalent technical experience.
• Ability to troubleshoot complex issues independently, prioritize work, and adapt to changing needs.
• Clear written and verbal communication and ability to collaborate across offices and time zones.

Responsibilities

• Maintain a multi-domain Active Directory environment and support physical and virtual servers running on VMware and Proxmox, including Veeam backups.
• Coordinate software updates and security patching for Windows desktops and servers using ManageEngine Endpoint Central; patching for RHEL and CentOS.
• Troubleshoot internal and external network access issues with network engineers and customer IT teams; work with Cisco environments and YAML/GitHub configurations.
• Maintain SolarWinds and Grafana monitoring to identify and investigate infrastructure issues.
• Partner with Security team to investigate and remediate vulnerabilities identified through Qualys.
• Administer cloud-based Jira and Confluence with the Atlassian team.
• Provide Tier 2/3 support, coordinate infrastructure projects and cross-train colleagues.

Skills

Active Directory

VMware

Proxmox

Veeam

Windows

Linux

Networking

ManageEngine Endpoint Central

Microsoft Monitor Tools

SolarWinds

Grafana

Qualys

Jira

Confluence

YAML

GitHub

Education

Bachelor's degree in information technology, computer science, or related field

Tools

ManageEngine Endpoint Central

VMware

Proxmox

Veeam

SolarWinds

Grafana

Jira

Confluence

GitHub

Job description

Senior Systems Engineer

Euronet Worldwide | [City, State] | Primarily office-based

Join Euronet Worldwide as a Senior Systems Engineer and help keep the infrastructure our teams rely on secure and available. You'll work across Windows and Linux servers, multi-domain Active Directory, virtualization, backups, and systems monitoring. You'll also partner with global IT, Network, and Security teams to resolve complex issues and improve how we support employees across offices and time zones.

This hands-on role combines infrastructure projects with day-to-day operations. You'll serve as a Tier 2/3 escalation point, troubleshoot issues through resolution, and share what you learn with other IT team members.

What you'll do

• Maintain a multi-domain Active Directory environment and support physical and virtual servers running on VMware and Proxmox, including Veeam backups.
• Coordinate software updates and security patching for Windows desktops and servers using ManageEngine Endpoint Central. Support patching for Red Hat Enterprise Linux and CentOS servers.
• Troubleshoot internal and external network access issues with network engineers and customer IT teams. Work with Cisco environments and infrastructure configurations managed through YAML and GitHub.
• Maintain SolarWinds and Grafana monitoring to identify and investigate infrastructure issues.
• Partner with the Security team to investigate and remediate vulnerabilities identified through Qualys.
• Administer cloud-based Jira and Confluence in partnership with the global Atlassian team.
• Provide Tier 2/3 support, coordinate infrastructure projects across divisions, and cross-train colleagues on systems and support procedures.

• At least five years of IT experience, including hands-on systems administration or infrastructure support.

• A bachelor's degree in information technology, computer science, or a related field, or equivalent technical experience.
• The ability to troubleshoot complex issues independently, prioritize work, and follow through as needs change.
• Clear written and verbal communication and the ability to collaborate with colleagues across offices and time zones.

Preferred experience

• Microsoft or Cisco certifications.
• Experience with one or more of the following: Active Directory, Azure, Microsoft SQL Server, IIS, Microsoft VPN, RSA, Intune, Windows Autopilot, Foreman, or Veeam.

Work environment

This position is primarily office-based and follows standard business hours, with occasional overtime. The work is primarily computer-based and may occasionally involve moving equipment weighing up to 15 pounds.

If you enjoy solving infrastructure problems and working with colleagues across IT and Security, we'd like to hear from you.

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Employee Stock Purchase Plan
• Company-paid Life Insurance
• Company-paid disability insurance
• Tuition Reimbursement
• Paid Time Off
• Paid Volunteer Days
• Paid Holidays
• Tuition Reimbursement
• Casual Office Attire
• Plus many more employee perks & incentives!

We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.