Senior SysOps & Payments Support AVP (Hybrid)

MUFG Bank, Ltd; Jersey City (NJ); Hybrid; USD 112,000 - 141,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Retirement plans

Paid vacation and sick days

Job summary

A leading financial institution in Jersey City seeks a skilled SysOps Application Support professional. In this role, you will provide technical support for banking systems, manage incidents, and collaborate with cross-functional teams to enhance system functionality. Candidates should have at least four years of relevant experience, strong problem-solving skills, and proficiency in technical tools like SQL and Java. Enjoy a hybrid work model, with four days on-site and one day remote every week.

Qualifications

• 4 years of relevant experience required.
• Strong understanding of banking applications and APIs.
• Proven ability to analyze and resolve complex issues under pressure.

Responsibilities

• Provide first and second line support for payment systems.
• Investigate, resolve, and document incidents.
• Proactively monitor and mitigate potential system issues.

Skills

Technical Support

Incident Management

System Monitoring

Vendor Coordination

Performance Optimization

Documentation

Compliance

Communication Skills

Problem-Solving Skills

Education

Bachelor's degree in Computer Science or related discipline

Tools

SQL

Java

Spring Kafka

RESTful web services

OpenShift

Python

Shell scripting

Splunk

Dynatrace

Job description

A leading financial institution in Jersey City seeks a skilled SysOps Application Support professional. In this role, you will provide technical support for banking systems, manage incidents, and collaborate with cross-functional teams to enhance system functionality. Candidates should have at least four years of relevant experience, strong problem-solving skills, and proficiency in technical tools like SQL and Java. Enjoy a hybrid work model, with four days on-site and one day remote every week.