Senior Syndicated Loans Operations Leader

eClerx; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

eClerx is seeking a senior syndicated loans manager in Raleigh/Charlotte, NC. The role requires deep expertise across the syndicated loans value chain to design, scale, and govern operations, lead leaders, and drive governance with senior client stakeholders.

You will own client relationships at a senior level and direct client satisfaction through robust governance and transformation. The candidate will oversee end-to-end delivery across Trade Support, Participation Servicing, Agency Servicing,

Qualifications

• 10+ years of experience in syndicated loan operations and leading teams.
• Strong knowledge of processing Syndicated Loans – participation/agented/bilateral deals, settlement, reconciliation, and agency servicing.
• Proven track record designing and delivering scalable, high-quality solutions and analyses.
• Experience with offshoring processes, transitions, and ramp-ups is highly preferred.
• Excellent logical, quantitative, and commercial skills.

Responsibilities

• Own end-to-end delivery across Trade Support, Participation Servicing, Agency Servicing, and Resi Warehouse/Whole Loans.
• Ensure SLA/KPI adherence and quality standards across streams.
• Oversee lifecycle of complex corporate loans including primary syndication settlement and secondary trading.
• Serve as escalation point; lead governance forums and business reviews with client leadership.
• Lead, mentor, and develop managers and leads; manage capacity, hiring, succession, and performance.
• Manage large-scale back-office transitions from client to eClerx.
• Establish and monitor risk and control frameworks; ensure audit readiness.
• Drive transformation via process improvement, RPA, and automation with measurable benefits.
• Own MIS, dashboards, and insights for client and internal leadership; lead documentation and quality initiatives.

Skills

Syndicated Loans

Team Leadership

Process Improvement

RPA

Automation

Risk & Controls

Education

Bachelor's degree

Tools

LoanIQ

ClearPar

Job description

eClerx is seeking a senior syndicated loans manager in Raleigh/Charlotte, NC. The role requires deep expertise across the syndicated loans value chain to design, scale, and govern operations, lead leaders, and drive governance with senior client stakeholders.

You will own client relationships at a senior level and direct client satisfaction through robust governance and transformation. The candidate will oversee end-to-end delivery across Trade Support, Participation Servicing, Agency Servicing,