Senior - Surgical Scheduler Cath Lab

30 Shea Medical Center; Scottsdale (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Nine acute-care hospitals

200+ care centers

Large staff

Job summary

HonorHealth is seeking a SR Scheduler-Surgical in Scottsdale to act as the first contact for patients and coordinate preoperative procedures, scheduling operating rooms and specialists. You will gather patient information, verify insurance, and ensure accurate charging within hospital guidelines.

In this role, you will prepare patients for surgery, coordinate across departments, and perform routine administrative duties with a focus on excellent customer service and regulatory compliance.

Qualifications

• 1 year of related experience in healthcare scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements
• 2 years to 3 years’ experience as a scheduler in the healthcare field (preferred)
• Other operating room experience (preferred)
• Previous data entry/data management experience (preferred)

Responsibilities

• Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times
• Prepare and educate patients for preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure
• Gathers and records financial and insurance information
• Performs a variety of diversified administrative duties for the department as requested and demonstrates positive customer service skills

Education

High School Diploma or GED

Associates in related healthcare field

Medical terminology with operating room and central supply

Tools

ICD10

CPT coding

Job description

Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260 Category: Patient Services Shift: Day Department: Cardiac Catheterization Lab Monday - Friday; 7:30am - 4:00pm E. Shea Blvd @ N. 92nd

Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most – caring for the health and well‑being of people and communities across the greater Phoenix area.

Responsibilities

• A SR Scheduler‑Surgical acts as first point of contact to all customers and is responsible for all areas of departmental activities including scheduling of new and established appointments for various high level medical, radiology and surgical procedures.
• This job will help prepare and educate patients for their preoperative procedures, coordinates procedure/operating rooms, schedules of specialists/surgeons, and assistants needed for the procedure.
• Gathers and records financial and insurance information.
• Performs a variety of diversified administrative duties for the department as requested and consistently demonstrates positive customer service skills.

Essential Functions

• Schedules surgeries and high level procedures according to procedure and knowledge of physician privileges, block times (when appropriate), acquiring pertinent patient data, and verification of physician requests.
• May identify variances, opportunities and addresses areas of concern to ensure appropriate and accurate charging for surgical services.
• May post and process surgical charges, including the utilization of materials, supplies and implantable devices (and related regulatory information) into the designated computer system as necessary to remain within hospital guidelines and performs journaling by entering/transcribing data as needed.
• Registers patients, gathers demographic, medical and financial information critical to overall patient care and reimbursement.
• Determines insurance coverage and obtains prior approval for preoperative testing to comply with payor contract requirements avoiding non‑compliant penalties to patient, hospital and physicians.
• Contacts appropriate surgical patients to schedule preoperative classes, education, and testing appointments (if applicable).
• Processes pre‑registration accounts 24 – 48 hours prior to patient’s admission and initiates patient’s medical record.
• Distributes registration documents to appropriate staff/department.
• Obtains signatures for patient medical authorization and financial responsibility.
• Verifies material resources, instruments, and equipment are available to provide optimal physician and patient care.
• Provides coordination and information to all disciplines and departments to ensure efficient and effective workflow.
• Coordinates surgery and procedures schedule with appropriate department/anesthesia office according to departmental guidelines.
• Runs daily reports to meet the defined needs of the management team, such as charge audit and charge capture reports, etc.
• Performs other duties as assigned.

Education

• High School Diploma or GED Required
• Associates in related healthcare field.
• Medical terminology with specialization in operating room and or central supply Preferred

Experience

• 1 year of related experience in healthcare related scheduling/clerical with ICD10, CPT coding and knowledge of health care plan requirements Required
• 2 years 2 to 3 years’ experience as a scheduler in the healthcare field Preferred
• Other Operating Room experience preferred.
• Previous data entry/data management experience Preferred

License and Certifications

• May require completion of medical terminology class within 6 months of hire 180 Days Required

Culture & Benefits

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff

Since 1927, we’ve been focused on doing what matters most – caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago.

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