Senior Surety Client Lead

WTW group; Miami (FL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Leave benefits

Retirement benefits

Job summary

WTW in Miami, FL, seeks a Senior Surety Client Manager to support Producers and Account Executives in prospecting and account management for surety clients in a small team environment.

The role handles bond requests, billing issues, bond reports, and communicates with underwriters on status of accounts and approvals. A P&C license and 5-7 years in surety are required; visa sponsorship is not provided. The position offers a hybrid work model and comprehensive benefits.

Qualifications

• P&C licensed.
• Strong verbal and written communication skills.
• Strong interpersonal skills and customer service orientation.
• Excellent time management and prioritization abilities.
• Ability to collaborate in a team and manage competing priorities.
• Comfort handling multiple tasks in a fast-paced environment.
• Proficient with EPIC for client/account management.

Responsibilities

• Manage day-to-day client needs, including bond requests and billing issues.
• Analyze informational updates and communicate data to underwriters.
• Respond to client questions about bond programs, limits, and opportunities.
• Coordinate with underwriters on account status and bond approvals.
• Issue original bonds as needed and assist with carrier submissions.

Skills

P&C licensed

Communication skills

Interpersonal skills

Time management

Teamwork

Prioritization

Customer service

Multitasking

Tools

EPIC

Job description

WTW in Miami, FL, seeks a Senior Surety Client Manager to support Producers and Account Executives in prospecting and account management for surety clients in a small team environment.

The role handles bond requests, billing issues, bond reports, and communicates with underwriters on status of accounts and approvals. A P&C license and 5-7 years in surety are required; visa sponsorship is not provided. The position offers a hybrid work model and comprehensive benefits.