Senior Supervisor, Direct Sales

Clearwave Fiber LLC; Bristol (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

401(k) with company match

Paid Time Off

Paid Holidays

Career progression opportunities

Uniform/Boot allowance

Cell Phone Allowance

Discounted broadband services

Job summary

Clearwave Fiber LLC in Bristol, Virginia, is seeking a Sr. Supervisor of Direct Sales to lead the Residential Sales Executives, guide daily field operations, and partner with leadership to exceed regional sales targets. This role blends coaching, performance management, and hands-on selling in a fast-growing fiber optic environment.

The position emphasizes team development, strategic planning, and accurate commission management, with opportunities for advancement within the organization.

Qualifications

• Experience leading a direct sales team in telecom or related field is preferred.
• Strong communication and coaching skills are essential.
• Able to manage performance and develop a high-performing team.
• Valid driver's license and clean driving record required.

Responsibilities

• Achieve and exceed team sales goals, balancing leadership with personal selling.
• Lead, train, and coach Residential Sales Executives for continuous improvement.
• Deliver performance reports and metrics to sales leadership.
• Recruit, interview and hire new sales talent; mentor team for long-term success.
• Oversee employee relations, conduct reviews, and manage improvement plans.
• Collaborate with leadership to manage territory assignments and commissions.

Skills

Leadership

Direct sales

Coaching & mentoring

Performance management

Communication

Job description

Senior Supervisor, Direct Sales

Clearwave Fiber LLC Bristol, Virginia, United States

About this position

Description: Point Broadband and Clearwave Fiber are affiliated companies operating as part of a combined organization. This opportunity is a Point Broadband position, and candidates selected for hire will be employed by Point Broadband under Point Broadband’s benefit plans, payroll, and employment policies.

Are you ready to lead and elevate a high-performing sales team in the fast-growing fiber‑optic industry? Point Broadband is seeking an enthusiastic and results‑driven Sr. Supervisor, Direct Sales to guide and develop our sales team. This role requires a balance of strategic leadership and direct sales activities, making it ideal for someone who excels both in managing teams and driving personal sales performance.

Your Mission: As a Sr. Supervisor, Direct Sales, you will oversee the day‑to‑day operations and performance of the Residential Sales Executive team in the Panama City Beach area. Reporting directly to the Regional Sales Manager, you will work closely with leadership to ensure the team not only meets but exceeds sales targets. Your leadership will be crucial in driving growth, operational excellence, and the future of residential fiber connectivity.

Who You Are:

• A driven leader with a passion for sales and team development.
• Experienced in direct sales, preferably in telecommunications or a related field.
• Adept at coaching, mentoring, and leading a diverse team of sales professionals.
• Skilled in performance management and operational efficiency.
• An excellent communicator, capable of partnering effectively across departments and leadership levels.

What You Will Do:

• Achieve Excellence: Be accountable for meeting and surpassing your team's sales goals, balancing leadership responsibilities with individual sales efforts.
• Lead & Inspire: Supervise, train, and coach the Residential Sales Executives (RSEs), fostering an environment of continuous improvement, accountability, and team success.
• Drive Performance: Deliver comprehensive performance reports and metrics to sales leadership, providing transparency and insight into team performance and progress.
• Build the Team: Take responsibility for recruiting, interviewing and hiring new sales talent. Mentor, coach, and develop your team members, ensuring they are set up for long‑term success.
• Manage Employee Relations: Oversee employee relations, conducting performance reviews and managing improvement plans to maintain a productive, engaged, and motivated workforce.
• Collaborate for Success: Work closely with leadership and operations teams to manage territory assignments, track performance, and ensure accurate and timely commission payments.
• Be Adaptable: Perform additional duties as requested by market leadership, demonstrating flexibility and commitment to Clearwave Fiber’s overall success.

The Split: Approximately 60% of your time will be spent in the field, directly engaging with your team to support and lead by example. The remaining 40% will focus on strategic planning, reporting, and administrative tasks to ensure smooth operations.

Requirements

Qualifications

Must have a valid drivers license and clean driving record.

Benefits

• Medical (3 plans to choose from), Dental and Vision
• Short Term Disability
• Flexible Spending Accounts
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Share the Care Paid Time Off
• Paid Holidays
• Uniform/Boot allowance *Applicable by Position*
• Cell Phone Allowance *Applicable by Position*
• Career Progression Opportunities
• Discounted Broadband Services *Where Applicable*

Pre-hire Assurance

Rest assured, Clearwave Fiber and Point Broadband prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Elevate Your Career with Point Broadband and/or Clearwave Fiber

If you’re ready to lead, inspire, and drive success, we want to hear from you.

The employing entity for this position is Point Broadband

Employment terms, benefits, payroll administration, and related policies are governed by Point Broadband and may differ from those offered by other affiliated companies, including Clearwave Fiber.