Senior Supervisor, Consumer Lending & Processing

Sunward; Reston (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Sunward in Reston, VA seeks a senior leader to oversee consumer lending and processing activities, ensuring accuracy, regulatory compliance, and productivity across auto, personal, credit card, and HELOC products.

The role involves coordinating with HR to recruit and retain staff, guiding daily workflows, and evaluating lender performance to meet department goals while upholding Sunward's standards.

Qualifications

• Minimum four years of combined experience in consumer lending, leadership or other related experience
• High school diploma or equivalent, or more than four years of related experience in lieu of education

Responsibilities

• Oversee the daily operations of the consumer loan lending department.
• Back up lenders by originating, reviewing, and evaluating consumer loan applications during extremely busy periods.
• Lead consumer lending staff to achieve department goals in direct, indirect, and HELOC production, service, and quality.
• Ensure compliance with all relevant laws, regulations, and company policies throughout the lending process.
• Work with management to develop and implement lending policies, procedures, and standards to maintain productivity.
• Monitor and manage workloads to ensure timely and accurate processing of loan applications.
• Evaluate and manage risks related to the delivery of consumer loan products to members and to achieve service value while managing risk.

Skills

Leadership

Organizational skills

Time management

MS Office

Team management

Information technology literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sunward in Reston, VA seeks a senior leader to oversee consumer lending and processing activities, ensuring accuracy, regulatory compliance, and productivity across auto, personal, credit card, and HELOC products.

The role involves coordinating with HR to recruit and retain staff, guiding daily workflows, and evaluating lender performance to meet department goals while upholding Sunward's standards.