Senior Strategy & Ops PM, Customer Support (Equity)

Rippling; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Equity

Benefits

Job summary

A technology company based in San Francisco is seeking a Strategy & Operations Sr. Program Manager to enhance operations within the Customer Support organization. The role involves managing financial modeling, capacity planning, and operational efficiency. The ideal candidate should possess 3-5 years of experience in investment banking or similar fields, strong analytical skills, and proficiency in Excel and SQL. This position offers a competitive salary and benefits.

Qualifications

• 3–5+ years in investment banking or related fields with modeling experience.
• Strong skills in Microsoft Excel / Google Sheets.
• Experience with SQL and BI tools.

Responsibilities

• Serve as a strategic thought partner for the CS organization.
• Own financial modeling and capacity planning.
• Design and implement data capture strategies.

Skills

Investment banking experience

Microsoft Excel skills

SQL knowledge

Analytical skills

Excellent communication

Tools

Tableau

Power BI

Salesforce

Job description

A technology company based in San Francisco is seeking a Strategy & Operations Sr. Program Manager to enhance operations within the Customer Support organization. The role involves managing financial modeling, capacity planning, and operational efficiency. The ideal candidate should possess 3-5 years of experience in investment banking or similar fields, strong analytical skills, and proficiency in Excel and SQL. This position offers a competitive salary and benefits.