Senior Strategic Vendor & Partner Operations Lead

att; Richardson (TX); On-site; USD 96,000 - 144,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid time off and holidays

Parental leave

Caregiver leave

Adoption reimbursement

Disability benefits

Life insurance

Employee discounts

Job summary

AT&T’s Sales team is hiring a Senior Vendor Manager in Richardson, TX. You will shape partner performance, manage strategic suppliers, and translate priorities into actionable plans with measurable outcomes. The role offers visibility with senior leaders and a focus on improving customer experience and operational performance.

Expect to lead cross-functional efforts, influence without direct authority, and drive continuous improvement in supplier execution and service delivery.

Qualifications

• 3+ years of vendor management or partner-operations experience.
• Experience using performance data to identify issues and actions.
• Ability to influence across multiple levels without direct authority.
• Experience coordinating cross-functional issue resolution in a complex environment.
• Clear communication with diverse stakeholders and leaders.

Responsibilities

• Oversee entry to mid-level sales staff, assign tasks, and implement sales plans.
• Influence hiring, performance management, and promotions for subordinates.
• Lead partnerships with suppliers to meet quality, customer, and operational goals.
• Translate strategic priorities into partner plans with accountable owners and measurable outcomes.
• Drive continuous improvement to enhance efficiency, service quality, and customer outcomes.

Skills

Relationship building

Communication

Performance analysis

Education

Bachelor’s degree

Job description

AT&T’s Sales team is hiring a Senior Vendor Manager in Richardson, TX. You will shape partner performance, manage strategic suppliers, and translate priorities into actionable plans with measurable outcomes. The role offers visibility with senior leaders and a focus on improving customer experience and operational performance.

Expect to lead cross-functional efforts, influence without direct authority, and drive continuous improvement in supplier execution and service delivery.