Senior Strategic Sourcing - Business Process Outsourcing (BPO)

Confidential; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Confidential is seeking a client-facing senior sourcing professional to lead end-to-end sourcing initiatives for BPO and outsourced services, spanning strategy development, competitive bidding, supplier selection, and contract execution across multiple regions.

You will build category strategies, drive market analysis, coordinate RFIs and RFPs, negotiate terms, and partner with legal, risk and compliance to mitigate supplier risk in regulated environments, delivering measurable cost optimization.

Qualifications

• Extensive experience sourcing BPO services.
• Proven track record managing sourcing events from strategy through contract execution.
• Strong commercial and contract negotiation capabilities.
• Experience in banking/financial services or other regulated industries.
• Understanding of supplier risk management and outsourcing governance.
• Strong stakeholder management and communication skills.
• Experience supporting international sourcing programs.

Responsibilities

• Lead end-to-end sourcing initiatives for BPO and outsourced business services.
• Develop category strategies, sourcing approaches, and supplier engagement models.
• Conduct market analysis, supplier evaluations, RFIs, and RFPs.
• Lead commercial negotiations and contract discussions.
• Partner with legal, risk, compliance, and business stakeholders.
• Deliver measurable value through cost optimization and supplier management.
• Support global sourcing programs across multiple regions.
• Act as a trusted advisor to senior stakeholders.

Skills

End-to-end sourcing

BPO sourcing

Category strategy

Supplier engagement

Market analysis

RFIs & RFPs

Negotiations

Contract discussions

Stakeholder management

Global programs

Regulated environments

Job description

This is a client-facing role responsible for managing complex sourcing events, supplier negotiations, commercial strategy, and contract execution across a broad range of outsourcing and business services categories.

The position offers exposure to global stakeholders, large-scale transformation programs, and high-value sourcing initiatives within regulated environments.

Key Responsibilities

• Lead end-to-end sourcing initiatives for BPO and outsourced business services
• Develop category strategies, sourcing approaches, and supplier engagement models
• Conduct market analysis, supplier evaluations, RFIs, and RFPs
• Lead commercial negotiations and contract discussions
• Partner with legal, risk, compliance, and business stakeholders
• Deliver measurable value through cost optimization and supplier management
• Support global sourcing programs across multiple regions
• Act as a trusted advisor to senior stakeholders

Requirements

• Extensive experience sourcing Business Process Outsourcing (BPO) services
• Proven track record managing sourcing events from strategy through contract execution
• Strong commercial and contract negotiation capabilities
• Experience working within banking, financial services, or other regulated industries
• Understanding of supplier risk management and outsourcing governance
• Strong stakeholder management and communication skills
• Experience supporting international sourcing programs

Application Information

Due to the confidential nature of this search, company details will be shared with shortlisted candidates during the recruitment process.