Senior Strategic Program Manager

Incora; Kansas City (MO); On-site; USD 130,000 - 165,000; Full time

Benefits offered by this job

Competitive salary

8 Paid Holidays

FlexTime policy

Parental leave

PerkSpot discounts

Group Life Insurance

401K plan

Job summary

Incora in Kansas City is seeking a Senior Strategic Program Manager to ensure consistent execution across customer programs, aligning with Incora’s values and commitment to service and quality.

You will lead major contract implementations, drive growth, monitor profitability, and partner with Sales to shape bids; travel to client sites as needed. Strong MS Office and AI tool experience expected.

Qualifications

• Bachelor's degree or 2–5 years related experience.
• Proven ability to manage major contracts and renewals.
• Strong analytical and forecasting skills.
• Excellent communication and leadership capabilities.

Responsibilities

• Manage implementations and transitions for major contract customers.
• Direct contract management with growth strategies and revenue plans.
• Maintain and improve contract processes for efficiency.
• Work with Sales to develop bid strategies for new/renewals.
• Provide accurate business forecasts on a regular basis.
• Identify and implement process improvements for contracts.
• Lead and mentor the team with timely evaluations.
• Travel between customer sites as needed.

Skills

Contract management

Team leadership

Forecasting

Negotiation

Budget monitoring

Education

Bachelor's degree

Tools

Microsoft Office

Copilot

Job description

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional Senior Strategic Program Manager here at Incora.

As the leading supply chain solutions business in the aerospace industry our people Customers are at the heart of our business.

Senior Strategic Program Manager

is accountable for ensuring that all customer programs are performed in a manner that will bring a consistent approach and message to all customer and business relationships; clearly communicating Incoras’s broad vision, values, and business philosophy; while maintaining and representing Incora’s exemplary reputation in the marketplace for excellence in customer service, commitment, and quality in all matters.

Key Activities will include:

• Manage and administer implementations and transition of the organization’s major contract customers, in support of policies, goals and objectives established by company executive management.
• Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans.
• Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes.
• Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business.
• Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis.
• Identify and implement process improvements to existing and new contracts.
• Leading by example and enabling an environment where all employees can contribute to the best of their abilities.
• Support the environment for growth and progression for the people within the team.

About You:

• Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora.
• Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable.
• Ensure longevity of a partnership culture in all Incora’s contracted customers.
• Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts.
• To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance.
• Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate.
• Ability to travel, as necessary, between customers’ sites.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity.

More About You:

Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management .

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage

Take ownership for issues and problems.

Collaboration

Share knowledge and experience with others

Commitment

Focus on ensuring internal and external customer expectations is met in a timely way.

Community

We value our world and everyone who shares it.

What Incora can offer you:

• An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
• We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
• Family friendly policies such as 2 weeks paid parental leave.
• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
• Employers paid Group Life Insurance at 1x salary, STD, and LTD.
• Incora offers a 401K plan with company match.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at