Senior Strategic Program Manager

Incora; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Great salary and benefits

Incentives program

8 Paid Holidays + 2 Floating Holidays

FlexTime policy

2 weeks paid parental leave

Perkspot discount portal

Group Life Insurance

401K with company match

Job summary

Incora in the United States is seeking a Senior Strategic Program Manager to lead major customer programs, ensuring a consistent approach to relationships and a strong company voice across contracts.

You will negotiate renewals, monitor margins, coordinate with Sales, and mentor the team while traveling to customer sites as needed. Proficiency with Microsoft Office and AI tools like Copilot is expected.

Qualifications

• Bachelor’s degree or 2-5 years related experience and training or equivalent combinations of education and experience.
• Experience negotiating renewals of customer contract agreements using best practices.
• Strong ability to monitor sales, margin, costs and inventory to ensure profitability.

Responsibilities

• Manage and administer implementations and transitions for major contract customers.
• Direct contract management with growth strategies, P&L, customer service levels and revenue/margin growth.
• Coordinate with Sales to develop bid strategies for new and renewal contracted business.
• Provide regular forecasts and identify process improvements for contracts.
• Mentor and develop the team, conduct performance reviews and training.

Skills

Negotiation

Forecasting

Leadership

Contract management

Team mentoring

Education

Bachelor’s degree or 2-5 years related experience

Tools

Microsoft Office

Copilot AI

Job description

_ Our Incora Story is really taking off – we’d love you to join us for the journey. _

We are currently seeking an exceptional Senior Strategic Program Manager here at Incora.

As the leading supply chain solutions business in the aerospace industry our people Customers are at the heart of our business.

The Senior Strategic Program Manager is accountable for ensuring that all customer programs are performed in a manner that will bring a consistent approach and message to all customer and business relationships; clearly communicating Incoras’s broad vision, values, and business philosophy; while maintaining and representing Incora’s exemplary reputation in the marketplace for excellence in customer service, commitment, and quality in all matters.

Key Activities will include:

• Manage and administer implementations and transition of the organization’s major contract customers, in support of policies, goals and objectives established by company executive management.
• Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans.
• Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes.
• Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business.
• Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis.
• Identify and implement process improvements to existing and new contracts.
• Leading by example and enabling an environment where all employees can contribute to the best of their abilities.
• Support the environment for growth and progression for the people within the team.

About You:

• Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
• Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable.
• Ensure longevity of a partnership culture in all Incora’s contracted customers.
• Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts.
• To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance.
• Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate.
• Ability to travel, as necessary, between customers’ sites.
• Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity

More About You:

Bachelor’s degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management .

Most importantly you will be passionate about our Incora Values and exceeding customer expectations.

Courage Take ownership for issues and problems.

Collaboration Share knowledge and experience with others

Commitment – Focus on ensuring internal and external customer expectations is met in a timely way.

Community – We value our world and everyone who shares it.

What Incora can offer you:

• An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.

• We want you to share in the success of Incora, so every employee is eligible for one of our incentive’s programs.

• Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.

• Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.

• Family friendly policies such as 2 weeks paid parental leave.

• We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.

• Employers paid Group Life Insurance at 1x salary, STD, and LTD.

• Incora offers a 401K plan with company match.

Very importantly we want to be with you to help your career take off and become part of the Incora Story.

“Incora” is an operating name used by several related companies, including but not limited toHaas Group International,LLC;PattonairUSA,Inc.;and Wesco Aircraft Hardware Corp.Each of these companiesis an Equal Opportunity Employer and doesnot discriminateon the basis ofrace, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, weare committed toprovidingreasonable accommodationsforqualified individuals with disabilities. If you needanaccommodationto apply for a positionorto perform the essential functions of the role, please contactHuman Resources at [e-mail]