Senior Strategic Ops Lead, City Growth & Analytics

Uber; New York (NY); On-site; USD 131,000 - 145,000; Full time

Job summary

Uber is seeking a results-oriented Operations Manager for the US & Canada Rides Operations team in New York. You will develop analytical frameworks, identify growth opportunities, and manage multiple work streams to ensure regulatory compliance and scalable processes.

You will build reporting at city and regional levels, present insights to senior leadership, and collaborate with policy, legal, marketing, product, and operations teams to drive strategic initiatives.

Qualifications

• 4+ years of demonstrated experience in a relevant field.
• Bachelor's degree required.
• Data-first problem solver with excellent Excel and data management skills.

Responsibilities

• Develop analytical frameworks to support business decision-making.
• Identify priorities and drive team strategy to improve processes.
• Build and present detailed reporting at city, regional, and mega-regional levels.
• Present models and insights to senior management to drive decisions.
• Collaborate with internal teams to inform broad initiatives.
• Own local market and business strategies and monitor/execute processes.

Skills

Data-driven problem solving

Excel skills

Data management

Stakeholder & project management

Education

Bachelor's degree

Tools

SQL

Job description

Uber is seeking a results-oriented Operations Manager for the US & Canada Rides Operations team in New York. You will develop analytical frameworks, identify growth opportunities, and manage multiple work streams to ensure regulatory compliance and scalable processes.

You will build reporting at city and regional levels, present insights to senior leadership, and collaborate with policy, legal, marketing, product, and operations teams to drive strategic initiatives.